Install hangs checking disk space requirements

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wardw
Posts: 2
Joined: Fri Aug 24, 2012 5:09 pm

Install hangs checking disk space requirements

Post by wardw » Fri Aug 24, 2012 5:16 pm

I'm installing Backup4all on a 2GB hard drive that has about 30% free space. After accepting the license agreement, when I click Next an alert appears: "Please wait while the installer finishes determining your disk space requirements." I waited several minutes, clicked its Return button, and in the main Install box clicked Next, but the same alert appeared again. It's been about 15 minutes, and I've tried to continue but with the same result.

Does the disk space check just take a really long time for a large hard drive?

wardw
Posts: 2
Joined: Fri Aug 24, 2012 5:09 pm

Re: Install hangs checking disk space requirements

Post by wardw » Fri Aug 24, 2012 5:29 pm

Well, I finally gave up and canceled the installation. I started a new installation, and this time I noticed on the installer splash screen that it said "checking disk space." I waited a few seconds until that disappeared, then continued with the installation. No problems after that, and it installed fine. I had probably just been to quick to dismiss the splash screen.

Support
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Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
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Re: Install hangs checking disk space requirements

Post by Support » Tue Aug 28, 2012 12:00 pm

Hi,

I'm glad the problem is solved.

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