I have error "could not copy"

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Helplink44
Posts: 2
Joined: Mon Aug 19, 2013 6:42 pm

I have error "could not copy"

Post by Helplink44 »

Hi
I have 2 backup jobs in B4A. One job completes with out issue. The second one does not and has Error as follows:

Error: Backup aborted. Reason:
Could not copy "C:\Documents and Settings\Karens.CORP\Application Data\Softland\Backup4all Professional 4\bkcFiles\Total MD Backup.bkc" to "\\Dbnysnh1\REV 35 (E)\Total MD Backup.bkc".
The operation completed successfully.

Can anyone interpret that for me and resolve? I am backing up on the first job from the same server and writing the backup job to the same external media in the same manner. This job happens after the other one and there is plenty of space on the back up media.

John A

Adrian (Softland)
Posts: 1914
Joined: Wed Dec 16, 2009 12:46 pm

Re: I have error "could not copy"

Post by Adrian (Softland) »

Hi,

Can you please send me the entire log for this job to support[at]backup4all[dot]com ?
To find the log, go to View->Job Logs->Last backup log.

Helplink44
Posts: 2
Joined: Mon Aug 19, 2013 6:42 pm

Re: I have error "could not copy"

Post by Helplink44 »

Hi,

I sent you the file as a Word document to your email! Thanks for helping me.

JAllen

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