Hebrew files names are unreadable

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Mishkin
Posts: 14
Joined: Tue Jan 25, 2011 6:56 pm

Hebrew files names are unreadable

Post by Mishkin » Tue Jan 25, 2011 7:01 pm

I made today my first full backup with Backup4all Professional.
When I opened the zipped backup files I found out that all my files and folders that are named in Hebrew
are unreadable, the fonts changed to meaningless signs.
I don't need Hebrew support for working with the program, I just want to recognize my files.
Is there a solution for this?

Support
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Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Hebrew files names are unreadable

Post by Support » Thu Jan 27, 2011 2:07 pm

Hi,

What version of Backup4all do you use?

Mishkin
Posts: 14
Joined: Tue Jan 25, 2011 6:56 pm

Re: Hebrew files names are unreadable

Post by Mishkin » Thu Jan 27, 2011 2:28 pm

Hi,
I use version 4.5 Build 234.

Support
Posts: 1496
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
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Re: Hebrew files names are unreadable

Post by Support » Thu Jan 27, 2011 2:30 pm

Hi,

There could be a problem with the zip application you used to view the files in archive.
Please restore some files with Backup4all to a temporary location and see if they are restored with the correct name.

Mishkin
Posts: 14
Joined: Tue Jan 25, 2011 6:56 pm

Re: Hebrew files names are unreadable

Post by Mishkin » Thu Jan 27, 2011 4:42 pm

Hi,
You are right, the application I use to view my files including archives is Total Commander.
Normally I can view with ToCmd Zip archives with files in Hebrew, only the archives that were
created with Backup4all didn't show Hebrew fonts.

I tried what you said, restoring the files went well, nothing was changed in them.
in order to view the files and folders before restoring, I used the restore window of
Backup4all, there the names were presented correctly.
If there is no other choice, I will have to use Backup4all even just for viewing instead
of ToCmd that is constantly opened on my computer. this way a bit clumsy for me.
Is there a better solution?

Thanks :)

Support
Posts: 1496
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Hebrew files names are unreadable

Post by Support » Fri Jan 28, 2011 8:19 am

Hi,

You could also try using the WinZip tool for browsing the zip files.

Mishkin
Posts: 14
Joined: Tue Jan 25, 2011 6:56 pm

Re: Hebrew files names are unreadable

Post by Mishkin » Fri Jan 28, 2011 9:50 am

Hi,
I've tried it but for some reason in the WinZip window all the files appear but not the folders containing them.
This makes it impossible for me.

Mishkin
Posts: 14
Joined: Tue Jan 25, 2011 6:56 pm

Re: Hebrew files names are unreadable

Post by Mishkin » Fri Jan 28, 2011 10:01 am

OOps, :oops:

I changed the options of WinZip, now I can view
files and folders.

Many thanks :)

baruchsheffi
Posts: 2
Joined: Mon Jan 31, 2011 11:05 am

Re: Hebrew files names are unreadable

Post by baruchsheffi » Mon Jan 31, 2011 11:09 am

I have the same problem here, but without archiving...
I use mirror copy and all the Hebrew file names on the backup changed to gibberish.

Any suggestions?

Support
Posts: 1496
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Hebrew files names are unreadable

Post by Support » Mon Jan 31, 2011 11:44 am

Hi,

Please tell us what application do you use to browse the files in destination and see the wrong file names.
Can you restore few files using Backup4all? Do they have the correct file names?

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