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- Posts: 2
- Joined: Mon Jan 31, 2011 11:05 am
Re: Hebrew files names are unreadable
Ver: Backup4all 4.5 build 234
Since its only coping the files, i tried windows explorer and total commander,
on both, the file names are corrapted. i had no problem changing their file name back or restore them.
on the source disk the files with their right hebrew names.
I think that for Hebrew file names the files are written using windows-1255 and not UTF-8 which probably used by your software.
if that is the case, i would be very happy to assist in any way, we really need the backup software working
Since its only coping the files, i tried windows explorer and total commander,
on both, the file names are corrapted. i had no problem changing their file name back or restore them.
on the source disk the files with their right hebrew names.
I think that for Hebrew file names the files are written using windows-1255 and not UTF-8 which probably used by your software.
if that is the case, i would be very happy to assist in any way, we really need the backup software working
Support wrote:Hi,
Please tell us what application do you use to browse the files in destination and see the wrong file names.
Can you restore few files using Backup4all? Do they have the correct file names?
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- Posts: 1948
- Joined: Wed Dec 16, 2009 12:46 pm
Re: Hebrew files names are unreadable
Hi,
As I understand from your response, you can restore the files with the correct file name using Backup4all.
That means the file names are fine and the problem is with the programs you use the view the files.
As I understand from your response, you can restore the files with the correct file name using Backup4all.
That means the file names are fine and the problem is with the programs you use the view the files.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html