Getting log warning "not found in zip"

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lavawaters
Posts: 1
Joined: Tue Mar 15, 2011 2:08 pm

Getting log warning "not found in zip"

Post by lavawaters » Tue Mar 15, 2011 2:19 pm

I FTP my backups off site, but I get an email every morning saying there are 22995 warnings in the log file. I checked it and each line shows my original file name and says "not found in zip" and then the file name of the zip (see below).
i.e.
[3/15/2011 3:56:06 AM] Warning: File "C:\images\071d45c6-cdf7-4475-9c46-34b2c9f916e5A.jpg" not found in zip "C:\Documents and Settings\Administrator\Local Settings\Temp\Softland\Backup4all Professional 4\QQK5HQHR126\FJ Home\1_C.zip"

What is causing this? How do I fix this?

We just bought the software so it is the newest Professional version.

Support
Posts: 1496
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
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Re: Getting log warning "not found in zip"

Post by Support » Wed Mar 16, 2011 8:35 am

Hi,

Please send us the backup log from View->Job Logs->Last backup log to support[at]backup4all[dot]com

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