file not found in backup warning

Have questions about Backup4all, or having problems using it? Ask here for help.
Post Reply
MHagon
Posts: 2
Joined: Mon Jun 06, 2011 4:52 pm

file not found in backup warning

Post by MHagon » Mon Jun 06, 2011 5:14 pm

I get the following warning consistently every night, and need some advice on how to fix it;

[6/5/2011 9:05:20 PM] Close catalog file "C:\Users\Administrator\AppData\Local\Temp\Softland\Backup4all Professional 4\37VL0VLCB304\Grant - Incremental.bkc"
[6/5/2011 9:05:20 PM] Connecting to SFTP server ##.###.###.###:####
[6/5/2011 9:05:24 PM] CoreFTP-0.2.2
[6/5/2011 9:07:22 PM] Uploading file "C:\Users\Administrator\AppData\Local\Temp\Softland\Backup4all Professional 4\37VL0VLCB304\Grant - Incremental.bkc" to SFTP server : OK
[6/5/2011 11:10:48 PM] Downloading the file "C:\Users\Administrator\AppData\Local\Temp\Softland\Backup4all Professional 4\37VL0VLCB304\Grant - Incremental\Incr Mon, May 02, 2011.6_C.zip" (SFTP) : OK
[6/5/2011 11:10:49 PM] Warning: File "C:\Program Files (x86)\FileMaker\FileMaker Server\logs\wpc_access_log.txt" not found in zip "C:\Users\Administrator\AppData\Local\Temp\Softland\Backup4all Professional 4\37VL0VLCB304\Grant - Incremental\Incr Mon, May 02, 2011.6_C.zip"
[6/5/2011 11:55:23 PM] Downloading the file "C:\Users\Administrator\AppData\Local\Temp\Softland\Backup4all Professional 4\37VL0VLCB304\Grant - Incremental\Incr Tue, May 03, 2011.7_C.zip" (SFTP) : OK

I know more info is probably needed, but I'm not sure what.
Please let me know what info is needed and I will let you know what I can.

Thanks in advance!

Support
Posts: 1496
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: file not found in backup warning

Post by Support » Tue Jun 07, 2011 12:07 pm

Hi,

1. Is there any other previous warning for that file?
2. Please run a manual test for the last backup by pressing the Test (F9) button.
Let us know the results.

MHagon
Posts: 2
Joined: Mon Jun 06, 2011 4:52 pm

Re: file not found in backup warning

Post by MHagon » Mon Jun 27, 2011 1:23 pm

1. Yes, the previous weeks all had that same warning
2. "Testing "Grant - Incremental" at "6/27/2011 9:25:25 AM" found no errors.
See log file "C:\Users\Administrator\AppData\Roaming\Softland\Backup4all Professional 4\Logs\Grant - Incremental_20110627085436.test.log" for more information."

Interestingly enough, this backup had 0 warnings one night, then began having a constant three instead of one. One of those three is the same warning as last time.

[6/26/2011 10:16:49 PM] Warning: File "C:\Program Files (x86)\FileMaker\FileMaker Server\logs\pe_application_log.txt" not found in zip "C:\Users\Administrator\AppData\Local\Temp\Softland\Backup4all Professional 4\BMW66U3G6304\Grant - Incremental\Incr Mon, May 02, 2011.6_C.zip"
[6/26/2011 10:16:49 PM] Warning: File "C:\Program Files (x86)\FileMaker\FileMaker Server\logs\wpc_access_log.txt" not found in zip "C:\Users\Administrator\AppData\Local\Temp\Softland\Backup4all Professional 4\BMW66U3G6304\Grant - Incremental\Incr Mon, May 02, 2011.6_C.zip"
[6/26/2011 10:16:49 PM] Warning: File "C:\Program Files (x86)\FileMaker\FileMaker Server\Web Publishing\publishing-engine\cwpe-tomcat\logs\catalina.log" not found in zip "C:\Users\Administrator\AppData\Local\Temp\Softland\Backup4all Professional 4\BMW66U3G6304\Grant - Incremental\Incr Mon, May 02, 2011.6_C.zip"
[6/26/2011 11:13:08 PM] Downloading the file "C:\Users\Administrator\AppData\Local\Temp\Softland\Backup4all Professional 4\BMW66U3G6304\Grant - Incremental\Incr Tue, May 03, 2011.7_C.zip" (SFTP) : OK

Thanks for the reply!

Support
Posts: 1496
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: file not found in backup warning

Post by Support » Thu Jun 30, 2011 10:04 am

Hi,

Is the Volume Shadow Copy service working fine on your computer?
Please create a new test backup job for this folder: C:\Program Files (x86)\FileMaker\FileMaker Server
Do you have the same problem?

Post Reply