file not found in backup warning

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MHagon
Posts: 2
Joined: Mon Jun 06, 2011 4:52 pm

file not found in backup warning

Post by MHagon »

I get the following warning consistently every night, and need some advice on how to fix it;

[6/5/2011 9:05:20 PM] Close catalog file "C:\Users\Administrator\AppData\Local\Temp\Softland\Backup4all Professional 4\37VL0VLCB304\Grant - Incremental.bkc"
[6/5/2011 9:05:20 PM] Connecting to SFTP server ##.###.###.###:####
[6/5/2011 9:05:24 PM] CoreFTP-0.2.2
[6/5/2011 9:07:22 PM] Uploading file "C:\Users\Administrator\AppData\Local\Temp\Softland\Backup4all Professional 4\37VL0VLCB304\Grant - Incremental.bkc" to SFTP server : OK
[6/5/2011 11:10:48 PM] Downloading the file "C:\Users\Administrator\AppData\Local\Temp\Softland\Backup4all Professional 4\37VL0VLCB304\Grant - Incremental\Incr Mon, May 02, 2011.6_C.zip" (SFTP) : OK
[6/5/2011 11:10:49 PM] Warning: File "C:\Program Files (x86)\FileMaker\FileMaker Server\logs\wpc_access_log.txt" not found in zip "C:\Users\Administrator\AppData\Local\Temp\Softland\Backup4all Professional 4\37VL0VLCB304\Grant - Incremental\Incr Mon, May 02, 2011.6_C.zip"
[6/5/2011 11:55:23 PM] Downloading the file "C:\Users\Administrator\AppData\Local\Temp\Softland\Backup4all Professional 4\37VL0VLCB304\Grant - Incremental\Incr Tue, May 03, 2011.7_C.zip" (SFTP) : OK

I know more info is probably needed, but I'm not sure what.
Please let me know what info is needed and I will let you know what I can.

Thanks in advance!

Adrian (Softland)
Posts: 1702
Joined: Wed Dec 16, 2009 12:46 pm

Re: file not found in backup warning

Post by Adrian (Softland) »

Hi,

1. Is there any other previous warning for that file?
2. Please run a manual test for the last backup by pressing the Test (F9) button.
Let us know the results.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

MHagon
Posts: 2
Joined: Mon Jun 06, 2011 4:52 pm

Re: file not found in backup warning

Post by MHagon »

1. Yes, the previous weeks all had that same warning
2. "Testing "Grant - Incremental" at "6/27/2011 9:25:25 AM" found no errors.
See log file "C:\Users\Administrator\AppData\Roaming\Softland\Backup4all Professional 4\Logs\Grant - Incremental_20110627085436.test.log" for more information."

Interestingly enough, this backup had 0 warnings one night, then began having a constant three instead of one. One of those three is the same warning as last time.

[6/26/2011 10:16:49 PM] Warning: File "C:\Program Files (x86)\FileMaker\FileMaker Server\logs\pe_application_log.txt" not found in zip "C:\Users\Administrator\AppData\Local\Temp\Softland\Backup4all Professional 4\BMW66U3G6304\Grant - Incremental\Incr Mon, May 02, 2011.6_C.zip"
[6/26/2011 10:16:49 PM] Warning: File "C:\Program Files (x86)\FileMaker\FileMaker Server\logs\wpc_access_log.txt" not found in zip "C:\Users\Administrator\AppData\Local\Temp\Softland\Backup4all Professional 4\BMW66U3G6304\Grant - Incremental\Incr Mon, May 02, 2011.6_C.zip"
[6/26/2011 10:16:49 PM] Warning: File "C:\Program Files (x86)\FileMaker\FileMaker Server\Web Publishing\publishing-engine\cwpe-tomcat\logs\catalina.log" not found in zip "C:\Users\Administrator\AppData\Local\Temp\Softland\Backup4all Professional 4\BMW66U3G6304\Grant - Incremental\Incr Mon, May 02, 2011.6_C.zip"
[6/26/2011 11:13:08 PM] Downloading the file "C:\Users\Administrator\AppData\Local\Temp\Softland\Backup4all Professional 4\BMW66U3G6304\Grant - Incremental\Incr Tue, May 03, 2011.7_C.zip" (SFTP) : OK

Thanks for the reply!

Adrian (Softland)
Posts: 1702
Joined: Wed Dec 16, 2009 12:46 pm

Re: file not found in backup warning

Post by Adrian (Softland) »

Hi,

Is the Volume Shadow Copy service working fine on your computer?
Please create a new test backup job for this folder: C:\Program Files (x86)\FileMaker\FileMaker Server
Do you have the same problem?
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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