External USB drive is not selectable

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Posts: 1
Joined: Fri Feb 11, 2011 1:45 pm

External USB drive is not selectable

Post by alecki »

The external USB drive is not selectable.

The drive is formatted, connected and recognized by Windows Explorer. I can see the drive letter for partition on HDD. I have got full access to the drive (reading, writing etc…)

When I opening Backup4all and selecting an USB partition in the Backup Properties to The external USB drive I get information “Cannot set destinaiotn to “E:/””

I use OEM version restricted only to OTB USB Devices.
Before XP reinstallation it works perfectly with this external USB drive.

After XP reinstallation I have not an administrative rights. (Backup4all was installed by administrator).

Adrian (Softland)
Posts: 1936
Joined: Wed Dec 16, 2009 12:46 pm

Re: External USB drive is not selectable

Post by Adrian (Softland) »


Please follow these steps:
1. Login with an administrator account
2. Go to Start->Run.
3. Type "cmd" and press OK.
4. Type: cd "C:\Program Files\Softland\Backup4all 3"
5. Type: ioctlsvc.exe -i
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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