Backup4all Forum

Hello,

B4a 8.8b335

I checked "Shutdown computer when finished" checkbox when running backup in GUI. It ended with:

[27.10.2020 00:52:04] Run program/action "<Shut down>"
[27.10.2020 00:52:25] Could not find running instances of bShutdownSched.exe or bShutdown.exe in order to process "saPowerOff" notification
[27.10.2020 00:52:25] SetShutdownRights failed with error: Nie wszystkie wywoływane uprawnienia lub grupy są przypisane komputerowi wywołującemu(1300)

And computer did not close.
I see bShutdown running in the task manager.

The only thing that could be the reason here is that I run the B4a GUI from a standard user using "Run as administrator" option to execute a backup configured for Administrator.

Hi,

Please make sure the antivirus is not blocking that process.
You can also use the "shutdown.exe /f" parameter in Backup Properties->Advanced page.
Does it works?

I use Windows Defender - do you mean to exclude B4a processes or files from scanning, or something else?

Hi,

Yes, put these processes in the exceptions list: bbackup.exe, bservice.exe, Backup4all.exe

It is not working, the error message is the same.

See the attached image for my configuration.

Hi,

Can you create a batch file to shutdown the computer?
If yes, please use that batch file in Backup Properties->Advanced page, under "Run program/action after backup" section.
Do you still have the problem?

When I placed the command in a job's properties, I got logged off after backup (but computer did not shut down).

The last entry in the job log is:
[02.11.2020 20:05:41] Run program/action "shutdown.exe /f"

Hi,

Try: shutdown.exe /s /f

I can try and it can work, but it doesn't solve the problem with not functioning "Shutdown computer when finished" option at all.

Hi,

There is something on that computer which is blocking the shutdown process, as the log says.