Error: Backup aborted. Reason: Cannot create a file when that file already exists.

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fullbore
Posts: 67
Joined: Tue Sep 27, 2011 9:53 pm

Error: Backup aborted. Reason: Cannot create a file when that file already exists.

Post by fullbore »

[07/06/2012 00:03:12] Checking if the drives of the sources exist
[07/06/2012 00:03:14] Checking backup destination (Local hard drive)
[07/06/2012 00:03:14] Creating the list of files to backup
[07/06/2012 00:46:14] Folders found to backup: 2
[07/06/2012 00:46:14] Files found to backup: 457 (5.94 GB)

[07/06/2012 00:46:19] Preparing shadow copy
[07/06/2012 00:47:02] Error: Backup aborted. Reason:
Cannot create a file when that file already exists.

Backup aborted at 07/06/2012 00:47:03 with 1 error(s), 0 warning(s)

Adrian (Softland)
Posts: 1718
Joined: Wed Dec 16, 2009 12:46 pm

Re: Error: Backup aborted. Reason: Cannot create a file when that file already exists.

Post by Adrian (Softland) »

Hi,

1. Do you use the latest version of Backup4all 4.7.270?
2. Do you use an administrator account?
3. Can you identify which is the file with problems?
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

fullbore
Posts: 67
Joined: Tue Sep 27, 2011 9:53 pm

Re: Error: Backup aborted. Reason: Cannot create a file when that file already exists.

Post by fullbore »

1. 4.7 build 269
2. Yes
3. How would I know, I've posted what the log says?

Niamh

Adrian (Softland)
Posts: 1718
Joined: Wed Dec 16, 2009 12:46 pm

Re: Error: Backup aborted. Reason: Cannot create a file when that file already exists.

Post by Adrian (Softland) »

Hi,

1. Please install the latest version 4.7.270
2. Please enable the detailed log from Tools->Options->Logs and history
3. Run again the backup.
Let us know the results.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

fullbore
Posts: 67
Joined: Tue Sep 27, 2011 9:53 pm

Re: Error: Backup aborted. Reason: Cannot create a file when that file already exists.

Post by fullbore »

Having made no changes the backup last night was successful.

Niamh

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