Error: Backup aborted. Reason: Cannot create a file when that file already exists.

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fullbore
Posts: 67
Joined: Tue Sep 27, 2011 9:53 pm

Error: Backup aborted. Reason: Cannot create a file when that file already exists.

Post by fullbore » Thu Jun 07, 2012 7:16 am

[07/06/2012 00:03:12] Checking if the drives of the sources exist
[07/06/2012 00:03:14] Checking backup destination (Local hard drive)
[07/06/2012 00:03:14] Creating the list of files to backup
[07/06/2012 00:46:14] Folders found to backup: 2
[07/06/2012 00:46:14] Files found to backup: 457 (5.94 GB)

[07/06/2012 00:46:19] Preparing shadow copy
[07/06/2012 00:47:02] Error: Backup aborted. Reason:
Cannot create a file when that file already exists.

Backup aborted at 07/06/2012 00:47:03 with 1 error(s), 0 warning(s)

Support
Posts: 1475
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Error: Backup aborted. Reason: Cannot create a file when that file already exists.

Post by Support » Thu Jun 07, 2012 11:25 am

Hi,

1. Do you use the latest version of Backup4all 4.7.270?
2. Do you use an administrator account?
3. Can you identify which is the file with problems?

fullbore
Posts: 67
Joined: Tue Sep 27, 2011 9:53 pm

Re: Error: Backup aborted. Reason: Cannot create a file when that file already exists.

Post by fullbore » Thu Jun 07, 2012 11:42 am

1. 4.7 build 269
2. Yes
3. How would I know, I've posted what the log says?

Niamh

Support
Posts: 1475
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Error: Backup aborted. Reason: Cannot create a file when that file already exists.

Post by Support » Fri Jun 08, 2012 11:51 am

Hi,

1. Please install the latest version 4.7.270
2. Please enable the detailed log from Tools->Options->Logs and history
3. Run again the backup.
Let us know the results.

fullbore
Posts: 67
Joined: Tue Sep 27, 2011 9:53 pm

Re: Error: Backup aborted. Reason: Cannot create a file when that file already exists.

Post by fullbore » Fri Jun 08, 2012 1:39 pm

Having made no changes the backup last night was successful.

Niamh

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