entering reg code

Have questions about Backup4all, or having problems using it? Ask here for help.
Post Reply
sailor219
Posts: 2
Joined: Sat May 09, 2015 1:16 pm

entering reg code

Post by sailor219 » Sat May 09, 2015 1:22 pm

Insalled trial version but when I enter my code by pasting it in from my emails it remains grayed out. and it says there is not internet connection

Support
Posts: 1491
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: entering reg code

Post by Support » Mon May 11, 2015 8:35 am

Hi,

Did you also completed the registration name?
Do you have the same problem if you manually enter the key?
Please make sure the antivirus/firewall does not block the Backup4all access to internet.

sailor219
Posts: 2
Joined: Sat May 09, 2015 1:16 pm

Re: entering reg code

Post by sailor219 » Fri Jun 26, 2015 6:34 pm

I have just had to reinstall Win10 Evaluation and it would not replace Backup4all On reinstalling the item and trying to rentering my code but I am told to many are using this code and to download a new one But the new one given is just the same as my previous one??

Support
Posts: 1491
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: entering reg code

Post by Support » Mon Jun 29, 2015 8:58 am

Hi,

Please send us a screenshot with the message and registration window at support[at]backup4all[dot]com

Post Reply