CRC test failed for file

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kwlees
Posts: 5
Joined: Sun Jun 25, 2023 12:19 am

CRC test failed for file

Post by kwlees »

Hello,
I'm backing up my Adobe Lightroom files and I got lots of this warning in the log. Is my Lightroom catalog correctly backed up?

Warning: CRC test failed for file "C:\Users\xxx\Documents\LightRoomBackup\2023-07-20 1831\Lightroom 5 Catalog Previews.lrdata\4\4A3B\xxxxx.lrprev". CRC stored in catalog is 0, destination CRC is xxxx

thank you!
Karene

Adrian (Softland)
Posts: 1940
Joined: Wed Dec 16, 2009 12:46 pm

Re: CRC test failed for file

Post by Adrian (Softland) »

Hi,

Please close Adobe Lightroom and try again to run the backup.
Do you still have the problem?
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

kwlees
Posts: 5
Joined: Sun Jun 25, 2023 12:19 am

Re: CRC test failed for file

Post by kwlees »

Hi
I rebooted and Lightroom is not running. Tried the back up again and I am still getting these warning messages in the log file.

Adrian (Softland)
Posts: 1940
Joined: Wed Dec 16, 2009 12:46 pm

Re: CRC test failed for file

Post by Adrian (Softland) »

Hi,

1. Can you manually copy such a file to another location?
2. If yes, please open Backup Properties->Advanced page. Uncheck "Backup open files" option and press Save.
Run again the backup. Do you still have the problem?
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

kwlees
Posts: 5
Joined: Sun Jun 25, 2023 12:19 am

Re: CRC test failed for file

Post by kwlees »

Hi,
I moved the lightroom catalog elsewhere and unchecked Backup open files. I still got the error. I noticed I also got the error for a could .ods files. These are open office files and after checking Task Manager there is no OpenOffice process running. Are these files not getting backed up?

Karene

Adrian (Softland)
Posts: 1940
Joined: Wed Dec 16, 2009 12:46 pm

Re: CRC test failed for file

Post by Adrian (Softland) »

Hi,

Please send us the last backup log for that job to support[at]backup4all[dot]com
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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