Backup4all Forum

I like to run a clean backup periodically before running a full backup to clean out the directory and reset the backup number back to 0. Last time I ran a clean on one of my full backups it did not clean the latest incremental backup correctly. I failed to notice this and ran my full backup. I noticed it when my backup number did not reset to 0. I tried numerous times to clean this one incremental backup but it fails to do so every time. It never gives me an error, just says 0 files cleaned and it does not erase from my clean backup dialog box(which says it has 0 files and 0 bytes). This backup does not exist on my destination drive and I was wondering if there is a way to tell the software that this backup does not exist. I did not think it was an issue until I just tried to restore a file. It will not restore any file from this backup. It gives me no errors, just the same 0 files restored message. I am hoping that getting rid of this ghost incremental backup that must have cleaned incorrectly will allow me to restore from this file again.

Thanks

Hi,

To make sure the catalog will delete all backup entries, please open Backup Properties->Advanced.
In the "Run action before backup" section, select "Run program or action" (with <Clear backup> selected) and "Run only once" option.
Press Save and run the backup.
A complete new backup will be performed.