Cannot upload files to Azure

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Accessil
Posts: 2
Joined: Tue Dec 21, 2021 9:55 am

Cannot upload files to Azure

Post by Accessil »

The backup run as SMART backup. from the LOG: It parse all changed files, Uploads the catalog file Server.70_Backup4all%20Configurations.zip, and then I receive "Connection lost. Retrying."
[17/3/2022 11:02:11 PM] Parsed file E:\BACKUPS\ZOOM\weekly\data\access\access_1703222006.bak
..
[17/3/2022 11:09:24 PM] //Backup4all Configurations//\<Backup4all Configuration>\<Scheduled jobs Folder>\<b4a_Zoom-Weekly> OK
..
[17/3/2022 11:09:58 PM] Connection lost. Retrying ...

Its run perfectly for 1 months, and then started with "Connection lost. Retrying" error.

In Azure Blobs I can see only ALL Backup4all%20Configurations.zip files (for every job) from last couple of weeks.

Adrian (Softland)
Posts: 1804
Joined: Wed Dec 16, 2009 12:46 pm

Re: Cannot upload files to Azure

Post by Adrian (Softland) »

Hi,

Please send us the complete backup log for that job to support[at]backup4all[dot]com
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

Accessil
Posts: 2
Joined: Tue Dec 21, 2021 9:55 am

Re: Cannot upload files to Azure

Post by Accessil »

Hi,
I sent log to support.
Thanks.

Adrian (Softland)
Posts: 1804
Joined: Wed Dec 16, 2009 12:46 pm

Re: Cannot upload files to Azure

Post by Adrian (Softland) »

Hi,

In such a case, please make sure the internet connection is not interrupted.
Second, check if Azure server responds and you can connect to Azure using Azure Storage Explorer.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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