Cannot Upload File

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1RV34
Posts: 2
Joined: Tue Jul 16, 2013 10:43 am

Cannot Upload File

Post by 1RV34 » Tue Jul 16, 2013 10:56 am

I keep getting these error and I can't resolve it, what can I do?
Here are (partly) my last 3 logs:

Data Online_20130713233000.backup.log:
[13-7-2013 23:30:18] Folders found to backup: 0
[13-7-2013 23:30:18] Files found to backup: 3 (2,02 GB)

[13-7-2013 23:30:18] Preparing shadow copy
[13-7-2013 23:30:22] Could not create Volume Shadow Copy. Locked files will not be copied.

[13-7-2013 23:30:22] Archiving files to 42_HAPEK-HP_Users.zip

[0:06:36] Saving backup catalog "C:\Users\Hapek\AppData\Roaming\Softland\Backup4all Professional 4\bkcFiles\Data Online.bkc"
[14-7-2013 0:37:05] Error: Backup aborted. Reason:
Cannot upload file "C:\Users\Hapek\AppData\Roaming\Softland\Backup4all Professional 4\bkcFiles\Data Online.bkc" to "/{0B3F29CD-CF3C-49D9-8D36-443047365DFD}" (FTP).


Total number of files added to backup: 3
Total number of folders added to backup: 0
Total size of files added to backup: 2,02 GB (uncompressed), 1,13 GB (compressed)

--------------------------------------------------------------------------------

Data Online_20130714233000.backup.log:
[14-7-2013 23:30:39] Performing full backup because the size of all increments (4,04 GB) exceeds 50 % of last full backup size
[14-7-2013 23:30:58] Total folders found to backup: 4.656
[14-7-2013 23:30:58] Total files found to backup: 82.976
[14-7-2013 23:31:02] Folders found to backup: 4.656
[14-7-2013 23:31:02] Files found to backup: 82.976 (7,42 GB)

[14-7-2013 23:31:02] Preparing shadow copy

[14-7-2013 23:31:28] Archiving files to 43_HAPEK-HP_Users.zip

[14-7-2013 23:37:43] Archiving files to 43_C.zip

[1:29:03] Saving backup catalog "C:\Users\Hapek\AppData\Roaming\Softland\Backup4all Professional 4\bkcFiles\Data Online.bkc"
[15-7-2013 1:59:45] Error: Backup aborted. Reason:
Cannot upload file "C:\Users\Hapek\AppData\Roaming\Softland\Backup4all Professional 4\bkcFiles\Data Online.bkc" to "/{185306DD-49B4-404F-A61F-CA9E9729A774}" (FTP).


Total number of files added to backup: 82976
Total number of folders added to backup: 4656
Total size of files added to backup: 7,42 GB (uncompressed), 4,74 GB (compressed)

--------------------------------------------------------------------------------

Data Online_20130715233000.backup.log:
[15-7-2013 23:30:03] Creating the list of files to backup
[15-7-2013 23:30:20] Folders found to backup: 0
[15-7-2013 23:30:20] Files found to backup: 5 (2,03 GB)

[15-7-2013 23:30:20] Preparing shadow copy

[15-7-2013 23:30:46] Archiving files to 44_HAPEK-HP_Users.zip

[15-7-2013 23:36:56] Archiving files to 44_C.zip

[0:07:27] Saving backup catalog "C:\Users\Hapek\AppData\Roaming\Softland\Backup4all Professional 4\bkcFiles\Data Online.bkc"
[16-7-2013 0:38:03] Error: Backup aborted. Reason:
Cannot upload file "C:\Users\Hapek\AppData\Roaming\Softland\Backup4all Professional 4\bkcFiles\Data Online.bkc" to "/{3D2BEBF5-34BD-4F82-B00C-CEF4CCE5DE06}" (FTP).


Total number of files added to backup: 5
Total number of folders added to backup: 0
Total size of files added to backup: 2,03 GB (uncompressed), 1,13 GB (compressed)

Support
Posts: 1484
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Cannot Upload File

Post by Support » Tue Jul 16, 2013 12:26 pm

Hi,

Can you please send me a complete backup log to support[at]backup4all[dot]com ?

1RV34
Posts: 2
Joined: Tue Jul 16, 2013 10:43 am

Re: Cannot Upload File

Post by 1RV34 » Wed Jul 17, 2013 6:18 am

Sent it with subject 'Cannot Upload File'.

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