Cannot upload catalogue file error

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DaPo
Posts: 4
Joined: Mon Jun 07, 2021 1:09 pm

Cannot upload catalogue file error

Post by DaPo »

I'm getting as warning and I'm not sure if it's serious or not, specifically:

[05-Jun-2021 3:12:32 AM] Warning: Cannot upload file "C:\Users\dponech\AppData\Roaming\Softland\Backup4all 9\Catalogs\OpenText.bkc" to "[REDACTED]//Archive/PAST DELIVERABLES/OpenText.bkc" (Google Drive).

The backed-up archive seems to be in good order and I haven't been able to find anything similar in the forums or documentation. Has anyone else encountered this issue?

Adrian (Softland)
Posts: 1772
Joined: Wed Dec 16, 2009 12:46 pm

Re: Cannot upload catalogue file error

Post by Adrian (Softland) »

Hi,

Please send us the complete backup log to support[at]backup4all[dot]com

bb4103
Posts: 1
Joined: Sun Feb 27, 2022 5:31 pm

Re: Cannot upload catalogue file error

Post by bb4103 »

Was your problem resolved?
I have the exact issue and working with support for several months with no solution.
Using the latest version Backup4all 9.5.520

DaPo
Posts: 4
Joined: Mon Jun 07, 2021 1:09 pm

Re: Cannot upload catalogue file error

Post by DaPo »

Hey bb4103. In the end, I performed a clean re-install of B4a and re-entered my back-up configurations. I don't get the error anymore, but the continuity of my back-ups is disrupted.

Adrian (Softland)
Posts: 1772
Joined: Wed Dec 16, 2009 12:46 pm

Re: Cannot upload catalogue file error

Post by Adrian (Softland) »

Hi,

In the destination path you have a strange character: "//"
Do you have the same problem if you select another path on destination?
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

DaPo
Posts: 4
Joined: Mon Jun 07, 2021 1:09 pm

Re: Cannot upload catalogue file error

Post by DaPo »

Hi Adrian. Since re-installing B4a, I haven't encountered the catalogue file error.

Adrian (Softland)
Posts: 1772
Joined: Wed Dec 16, 2009 12:46 pm

Re: Cannot upload catalogue file error

Post by Adrian (Softland) »

Hi,

I'm glad to hear the problem is fixed.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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