Cannot Update to 5.4.784

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akpump
Posts: 1
Joined: Wed Jul 29, 2015 10:10 pm

Cannot Update to 5.4.784

Post by akpump » Wed Jul 29, 2015 10:14 pm

I am currently running version 5.2 of BU4A. I am unable to update to the newest version. It asks me to update, but when I click "YES", an error comes up stating:

"Could not start the installer.
The system could not find the file specified."

Can you please direct me to where I can manually download the update file? Otherwise, if I download the newest FULL version, is it going to use my old licensing information automatically and NOT mess up my current backup schedule(s)? Or, will it overwrite the current installation and make me start over?

Thank You

Softland
Posts: 49
Joined: Wed Dec 16, 2009 10:48 am
Location: Cluj-Napoca, Romania
Contact:

Re: Cannot Update to 5.4.784

Post by Softland » Thu Jul 30, 2015 9:09 am

Hi,
Please try downloading and installing directly from here:
http://download.backup4all.com/download ... p-full.exe

It will retain your existing licensing information and backups.

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