Cannot unpack catalog error

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DaPo
Posts: 4
Joined: Mon Jun 07, 2021 1:09 pm

Cannot unpack catalog error

Post by DaPo »

Started getting a "Cannot unpack catalog" error after a clean install of B4a 9.4 (464) on Windows 10 21H1. When I try to run a backup, B4a requests a "password for the file xxxx - Remote.bkc in zip C:\Users\xxxx\AppData\Roaming\Softland\Backup4all 9\Catalogs\xxxx - Remote.bkc.zip". I enter the pw for my backups, but then get a "Backup aborted. Reason: Cannot unpack catalog" message.

Has anyone else encountered this? I searched the Knowledge Base and Forum, but either missed other mentions or nothing came up.

Adrian (Softland)
Posts: 1776
Joined: Wed Dec 16, 2009 12:46 pm

Re: Cannot unpack catalog error

Post by Adrian (Softland) »

Hi,

Are you sure you used the correct password?
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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