Cannot stop a job running

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bcarre2000
Posts: 2
Joined: Tue May 03, 2016 10:48 pm

Cannot stop a job running

Post by bcarre2000 » Tue May 03, 2016 10:54 pm

I cannot stop a job running for 4 days. I press Cancel, it asks me if I am sure to cancel the current operation and I say yes and nothnig happen.

The stop button is gray.

I close the application and open it again... same result. The job is still running and I cannot stop it.

Version : Backup4all 6.1
Windows 7

Thank you,

Réjean

Support
Posts: 1491
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Cannot stop a job running

Post by Support » Wed May 04, 2016 10:17 am

Hi,

Please kill the bbackup.exe process from Task Manager. Then restart Backup4all.

bcarre2000
Posts: 2
Joined: Tue May 03, 2016 10:48 pm

Re: Cannot stop a job running

Post by bcarre2000 » Wed May 04, 2016 10:31 am

YES!

It works very well!

Thank you!!!!

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