"cannot locate protected program data"

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magnusd
Posts: 5
Joined: Tue Mar 02, 2010 9:14 pm

"cannot locate protected program data"

Post by magnusd »

Hi
I get the message "cannot locate protected program data" when i, after installing v4,try to start Backup 4 all, on Vista and Windows 7. Same messege on to different PC:s and OS.
Please help. Trying to install this for a customer.

Magnus Danielsson, MDdata

BackedUp

Re: "cannot locate protected program data"

Post by BackedUp »

I get the same error. Any thoughts?

magnusd
Posts: 5
Joined: Tue Mar 02, 2010 9:14 pm

Re: "cannot locate protected program data"

Post by magnusd »

Not a clue! Version 3 works. I´ve tried about everything. Just wont work. A bit strange when the older version works. Only problem is that the registration will not work in version 3.

calaloco

Re: "cannot locate protected program data"

Post by calaloco »

I got the same error, in windows vista SP2 not problem in wnindows 7.
magnusd wrote:Hi
I get the message "cannot locate protected program data" when i, after installing v4,try to start Backup 4 all, on Vista and Windows 7. Same messege on to different PC:s and OS.
Please help. Trying to install this for a customer.

Magnus Danielsson, MDdata

jlang

Re: "cannot locate protected program data"

Post by jlang »

Exact same error message here - on Windows 7. I just upgraded to the new version of 4.4.

Every time I try to start "Backup4all Professional", I am greeted with the "Cannot locate protected program data", and can just click "ok", and nothing happens - backup4all is not started.

I have tried deleting directories and remove registry keys/values relating to softland, but to no avail.

Regards,

Jørgen

magnusd
Posts: 5
Joined: Tue Mar 02, 2010 9:14 pm

Re: "cannot locate protected program data"

Post by magnusd »

Would be nice if anyone could help me with this. I have mailed the support and hope i will get an answere. Not fun when i buy something that doesnt work. Strange but hope for an answere. If i get a mailanswere i will pubilsh it here.
Sorry for my spelling. Swedish :-)
/Magnus

magnusd
Posts: 5
Joined: Tue Mar 02, 2010 9:14 pm

Re: "cannot locate protected program data"

Post by magnusd »

Solved (not tested): Answere from the support.

"We will fix that problem.
Until that, please uninstall the current version of Backup4all and download the previous version (4.4.189) from our website:
http://www.backup4all.com/download/setup/b4a-pro.exe"

/Magnus

Adrian (Softland)
Posts: 1702
Joined: Wed Dec 16, 2009 12:46 pm

Re: "cannot locate protected program data"

Post by Adrian (Softland) »

Hi,

The problem is now fixed.
You can download the new release of Backup4all 4.4 build 195 from our website.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

magnusd
Posts: 5
Joined: Tue Mar 02, 2010 9:14 pm

Re: "cannot locate protected program data"

Post by magnusd »

Many thanks! I also got a mail from you about this, published above. +++ for good service!
/Magnus

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