Cannot install Backup4all Lite

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hipockets
Posts: 2
Joined: Thu May 07, 2015 6:35 am

Cannot install Backup4all Lite

Post by hipockets » Thu May 07, 2015 7:03 am

from SharewareOnSale promotion. Site says download size is 81.1 MB, file downloaded was 83.095 MB. Installation freezes as soon as the square blue splash "You are installing....." screen appears. Task manager shows Backup4AllInstaller running in the applications window, and backupbootstrapper.exe (4,212 kb memory usage) and backup 4all-sharewareonsale .exe (43,112 kb memory usage) running in the process window. I downloaded the file twice and tried intallation of each download twice.

Windows 7 Home Premium 64 bit, 12 Gb memory, Intel i5-2500k 3.3 GHz , 300 Gb free disk space.

Any help will be appreciated.

Support
Posts: 1491
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
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Re: Cannot install Backup4all Lite

Post by Support » Fri May 08, 2015 10:31 am

Hi,

No other user reported such an issue. Try to download the file again. It should be 81.1 MB
If you still have the problem, you can download the setup from our website:
http://download.backup4all.com/download ... p-full.exe

hipockets
Posts: 2
Joined: Thu May 07, 2015 6:35 am

Re: Cannot install Backup4all Lite

Post by hipockets » Sat May 09, 2015 2:20 am

Well, SHUCKS! It did install - I thought that the installation failed because the square blue splash "You are installing....." window never went away. I was not smart enough to look in the directory where it was installed! Apparently the splash screen hung up AFTER the installation, not BEFORE as I thought it had.

Thank you for your reply!

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