Cannot connect to the FTP server
Hi,
I've input the correct FTP details, the user has the correct permissions, however I get the "Cannot connect to the FTP server" when I click on Test FTP connection.
I tried connecting to that user/pass from Filezilla Client and it works fine.
[img]http://www.lifepunch.net/s/2014-07-08_0 ... tRn4xY.png[/img]
What gives?
I've input the correct FTP details, the user has the correct permissions, however I get the "Cannot connect to the FTP server" when I click on Test FTP connection.
I tried connecting to that user/pass from Filezilla Client and it works fine.
[img]http://www.lifepunch.net/s/2014-07-08_0 ... tRn4xY.png[/img]
What gives?
-
Adrian (Softland)
- Posts: 1876
- Joined: Wed Dec 16, 2009 12:46 pm
Re: Cannot connect to the FTP server
Hi,
Are you using the latest version of Backup4all 5.0.483?
If yes, please create us a temporary account on your FTP server to reproduce the problem here.
Send us the details on support[at]backup4all[dot]com
Are you using the latest version of Backup4all 5.0.483?
If yes, please create us a temporary account on your FTP server to reproduce the problem here.
Send us the details on support[at]backup4all[dot]com