I cannot back up to a mapped drive when no user is logged in.
Mapped drives can be accessed only if an user is logged in.
If you run a scheduled backup, please change the destination to the UNC path.
To do that, go to Backup Properties->Destination
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Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html