Can't schedule backup jobs

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GregW
Posts: 2
Joined: Mon Apr 04, 2016 3:04 pm

Can't schedule backup jobs

Post by GregW »

I get Access Denied warning when trying to schedule backups. It worked in the previous trial version I was using so I purchased the new one. Now it will do manual backups, but not scheduled ones. Using Windows 8.1. Any tips would be appreciated.

GregW
Posts: 2
Joined: Mon Apr 04, 2016 3:04 pm

Re: Can't schedule backup jobs

Post by GregW »

Got it figured out. It had to do with admin rights even though there should not have been a problem.

fullbore
Posts: 67
Joined: Tue Sep 27, 2011 9:53 pm

Re: Can't schedule backup jobs

Post by fullbore »

How did you sort it?

I'm having trouble with scheduled bacups in v6

If i schedule the backup tp run as myself the log says I'm not an administrator when I am.

If I try to schedule the job to run as the Administrator account I get a pop up sauing "could not create scheduled task. Access is denied"

Adrian (Softland)
Posts: 1590
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Can't schedule backup jobs

Post by Adrian (Softland) »

Hi,

After you create a new scheduled task to run under your user name, please also select the "Run with highest privileges" option.
Do you still have the problem?

Gaffer
Posts: 5
Joined: Sat Apr 02, 2016 8:08 pm

Re: Can't schedule backup jobs

Post by Gaffer »

I also have this problem: I scheduled a job for daily, used my Windows p/w, success. I then try scheduling the same job weekly, except FULL backup, used my Windows p/w no probem during the set-up; but when trying to save the schedule (Finish), access denied! A real head-scratcher! :? Previously, less than an hour ago, I was able to schedule like this with another job (daily and weekly). Is there any way an expert could look over my settings remotely?

Adrian (Softland)
Posts: 1590
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Can't schedule backup jobs

Post by Adrian (Softland) »

Hi,

Did you used the same user account?
Can you manually create a new scheduled task in Control Panel->Administrative Tools->Task Scheduler?
(under Task Scheduler Library->Softland->Backup4all 8)

prayap
Posts: 2
Joined: Wed Apr 29, 2020 6:29 pm

Re: Can't schedule backup jobs

Post by prayap »

Hello,

I have the same error.
I can´t create a Schedule job from the Backup4all app.
But I can create directly in the Schedule task

I am running all as Adminsitrator.

Any idea?

thanks

Adrian (Softland)
Posts: 1590
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Can't schedule backup jobs

Post by Adrian (Softland) »

Hi,

Please close Backup4all and go to Control Panel->Administrative Tools->Task Scheduler.
Delete the "Softland->Backup4all 8" folder from the Task Scheduler Library.
Open Backup4all and try again to schedule a backup job.
Do you still have the problem?

prayap
Posts: 2
Joined: Wed Apr 29, 2020 6:29 pm

Re: Can't schedule backup jobs

Post by prayap »

Hello,

the same error, I deleted the task and folders, open the Backup4all and try to create the task schedule.

The same error "Is not posssible to create the schedulel task. Access Denied"

In the Task schedule the folders Softland->Backup4all 8 has been create again.

Regards

Adrian (Softland)
Posts: 1590
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Can't schedule backup jobs

Post by Adrian (Softland) »

Hi,

Can you give me access to your computer using TeamViewer?
Please send us an email to support[at]backup4all[dot]com to discuss when we can connect.

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