Backup4All won't run

Have questions about Backup4all, or having problems using it? Ask here for help.
Post Reply
Jay_VB
Posts: 1
Joined: Wed Oct 22, 2014 5:06 pm

Backup4All won't run

Post by Jay_VB » Wed Oct 22, 2014 5:34 pm

I installed the latest version of Backup4All on several Windows 2008 R2 Servers. I found on the ones that I put a check in “Start at Windows startup” under Options\Startup started generating an error after closing and reopening the program:
exception message : Access violation at address 0170B614 in module 'Backup4all.exe'. Read of address 0000000C.

Now I can’t get them to work at all! I’ve tried to perform the following:
• Uninstall Backup4All
• Removed all registry keys that referred to “backup4all” and “softland”
• Delete all folders that referred to “backup4all” and “softland”

Here is the information included in the error file from Backup4all:

date/time : 2014-10-22, 10:54:00, 243ms
registered owner : Windows User
operating system : Windows 2008 R2 x64 Service Pack 1 build 7601
system language : English
system up time : 7 days 7 hours
program up time : 9 seconds
processors : 4x Intel(R) Xeon(R) CPU E5-2403 0 @ 1.80GHz
physical memory : 963/8147 MB (free/total)
free disk space : (C:) 32.93 GB
display mode : 1400x931, 16 bit
process id : $720
allocated memory : 64.16 MB
largest free block : 1.99 GB
command line : "C:\Program Files (x86)\Softland\Backup4all 5\Backup4all.exe" /s
executable : Backup4all.exe
exec. date/time : 2014-10-17 18:15
version : 5.1.0.609
compiled with : Delphi XE2
Backup4all.exe.mad : $0016a934, $78574551, $7eb06731
madExcept version : 4.0.10
callstack crc : $93a0216a, $27f90ce9, $27f90ce9
exception number : 1
exception class : EAccessViolation
exception message : Access violation at address 0170B614 in module 'Backup4all.exe'. Read of address 0000000C.

main thread ($1f40):
0170b614 +008 Backup4all.exe segment%1285 public%101121
0170bddd +00d Backup4all.exe segment%1285 public%101142
016f55c3 +213 Backup4all.exe segment%1285 public%100680
01708d93 +037 Backup4all.exe segment%1285 public%100999
0136fa3a +082 Backup4all.exe segment%1055 public%80419
0136f1b1 +065 Backup4all.exe segment%1055 public%80407
0136fb37 +097 Backup4all.exe segment%1055 public%80423
016f0d8c +7d0 Backup4all.exe segment%1285 public%100623
005fee0d +031 Backup4all.exe segment%92 public%11562
01199e81 +005 Backup4all.exe segment%971 public%66437
005fea51 +011 Backup4all.exe segment%92 public%11557
05e1ccfd +01d bResourceStrings.bpl System @AfterConstruction
016eff2b +243 Backup4all.exe segment%1285 public%100614
0060944e +076 Backup4all.exe segment%92 public%11893
0174056d +5c5 Backup4all.exe segment%1822 public%102039
75c83388 +010 kernel32.dll BaseThreadInitThunk

thread $1850:
77d7fd8a +0e ntdll.dll NtDelayExecution
757d3bcf +5f KERNELBASE.dll SleepEx
757d44a0 +0a KERNELBASE.dll Sleep
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $198c:
77d7fd8a +0e ntdll.dll NtDelayExecution
757d3bcf +5f KERNELBASE.dll SleepEx
757d44a0 +0a KERNELBASE.dll Sleep
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $1418:
77d7fd8a +0e ntdll.dll NtDelayExecution
757d3bcf +5f KERNELBASE.dll SleepEx
757d44a0 +0a KERNELBASE.dll Sleep
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $1d50:
77d7fd8a +0e ntdll.dll NtDelayExecution
757d3bcf +5f KERNELBASE.dll SleepEx
757d44a0 +0a KERNELBASE.dll Sleep
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $1efc:
77d7fd8a +0e ntdll.dll NtDelayExecution
757d3bcf +5f KERNELBASE.dll SleepEx
757d44a0 +0a KERNELBASE.dll Sleep
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $18d8:
77d7fd8a +0e ntdll.dll NtDelayExecution
757d3bcf +5f KERNELBASE.dll SleepEx
757d44a0 +0a KERNELBASE.dll Sleep
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $16ac:
77d7fd8a +0e ntdll.dll NtDelayExecution
757d3bcf +5f KERNELBASE.dll SleepEx
757d44a0 +0a KERNELBASE.dll Sleep
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $165c:
77d7fd8a +0e ntdll.dll NtDelayExecution
757d3bcf +5f KERNELBASE.dll SleepEx
757d44a0 +0a KERNELBASE.dll Sleep
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $1b48:
77d7f8ca +0e ntdll.dll NtWaitForSingleObject
757d14a5 +92 KERNELBASE.dll WaitForSingleObjectEx
75c8118f +3e kernel32.dll WaitForSingleObjectEx
75c81143 +0d kernel32.dll WaitForSingleObject
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $1c30:
77d7f8ca +0e ntdll.dll NtWaitForSingleObject
757d14a5 +92 KERNELBASE.dll WaitForSingleObjectEx
75c8118f +3e kernel32.dll WaitForSingleObjectEx
75c81143 +0d kernel32.dll WaitForSingleObject
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $1998:
77d7f8ca +0e ntdll.dll NtWaitForSingleObject
757d14a5 +92 KERNELBASE.dll WaitForSingleObjectEx
75c8118f +3e kernel32.dll WaitForSingleObjectEx
75c81143 +0d kernel32.dll WaitForSingleObject
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $1978:
77d7f8ca +0e ntdll.dll NtWaitForSingleObject
757d14a5 +92 KERNELBASE.dll WaitForSingleObjectEx
75c8118f +3e kernel32.dll WaitForSingleObjectEx
75c81143 +0d kernel32.dll WaitForSingleObject
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $18a0:
77d7f8ca +0e ntdll.dll NtWaitForSingleObject
757d14a5 +92 KERNELBASE.dll WaitForSingleObjectEx
75c8118f +3e kernel32.dll WaitForSingleObjectEx
75c81143 +0d kernel32.dll WaitForSingleObject
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $1e24:
77d7f8ca +0e ntdll.dll NtWaitForSingleObject
757d14a5 +92 KERNELBASE.dll WaitForSingleObjectEx
75c8118f +3e kernel32.dll WaitForSingleObjectEx
75c81143 +0d kernel32.dll WaitForSingleObject
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $8bc:
77d7f8ca +0e ntdll.dll NtWaitForSingleObject
757d14a5 +92 KERNELBASE.dll WaitForSingleObjectEx
75c8118f +3e kernel32.dll WaitForSingleObjectEx
75c81143 +0d kernel32.dll WaitForSingleObject
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $1bc8:
77d7f8ca +0e ntdll.dll NtWaitForSingleObject
757d14a5 +92 KERNELBASE.dll WaitForSingleObjectEx
75c8118f +3e kernel32.dll WaitForSingleObjectEx
75c81143 +0d kernel32.dll WaitForSingleObject
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $1c14:
77d7f8ca +0e ntdll.dll NtWaitForSingleObject
757d14a5 +92 KERNELBASE.dll WaitForSingleObjectEx
75c8118f +3e kernel32.dll WaitForSingleObjectEx
75c81143 +0d kernel32.dll WaitForSingleObject
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $1fdc:
77d7f8ca +0e ntdll.dll NtWaitForSingleObject
757d14a5 +92 KERNELBASE.dll WaitForSingleObjectEx
75c8118f +3e kernel32.dll WaitForSingleObjectEx
75c81143 +0d kernel32.dll WaitForSingleObject
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $1ddc:
77d7f8ca +0e ntdll.dll NtWaitForSingleObject
757d14a5 +92 KERNELBASE.dll WaitForSingleObjectEx
75c8118f +3e kernel32.dll WaitForSingleObjectEx
75c81143 +0d kernel32.dll WaitForSingleObject
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $1f10:
77d7f8ca +0e ntdll.dll NtWaitForSingleObject
757d14a5 +92 KERNELBASE.dll WaitForSingleObjectEx
75c8118f +3e kernel32.dll WaitForSingleObjectEx
75c81143 +0d kernel32.dll WaitForSingleObject
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $1114:
77d7f8ca +0e ntdll.dll NtWaitForSingleObject
757d14a5 +92 KERNELBASE.dll WaitForSingleObjectEx
75c8118f +3e kernel32.dll WaitForSingleObjectEx
75c81143 +0d kernel32.dll WaitForSingleObject
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $1604:
77d7f8ca +0e ntdll.dll NtWaitForSingleObject
757d14a5 +92 KERNELBASE.dll WaitForSingleObjectEx
75c8118f +3e kernel32.dll WaitForSingleObjectEx
75c81143 +0d kernel32.dll WaitForSingleObject
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $754:
77d7f8ca +0e ntdll.dll NtWaitForSingleObject
757d14a5 +92 KERNELBASE.dll WaitForSingleObjectEx
75c8118f +3e kernel32.dll WaitForSingleObjectEx
75c81143 +0d kernel32.dll WaitForSingleObject
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $41c:
77d7f8ca +0e ntdll.dll NtWaitForSingleObject
757d14a5 +92 KERNELBASE.dll WaitForSingleObjectEx
75c8118f +3e kernel32.dll WaitForSingleObjectEx
75c81143 +0d kernel32.dll WaitForSingleObject
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $1c58:
77d7fd8a +0e ntdll.dll NtDelayExecution
757d3bcf +5f KERNELBASE.dll SleepEx
757d44a0 +0a KERNELBASE.dll Sleep
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $18cc:
77d80156 +0e ntdll.dll NtWaitForMultipleObjects
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $1de8:
77d81f3f +0b ntdll.dll NtWaitForWorkViaWorkerFactory
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $1ea8: <priority:2>
75a37c18 +45 USER32.dll GetMessageA
004c94c1 +0d Backup4all.exe segment%38 public%4804
004c952b +37 Backup4all.exe segment%38 public%4805
75c83388 +10 kernel32.dll BaseThreadInitThunk
>> created by main thread ($1f40) at:
72c06c8b +00 winmm.dll

thread $1d98:
77d81f3f +0b ntdll.dll NtWaitForWorkViaWorkerFactory
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $1068:
77d7fd8a +0e ntdll.dll NtDelayExecution
757d3bcf +5f KERNELBASE.dll SleepEx
757d44a0 +0a KERNELBASE.dll Sleep
004c94c1 +0d Backup4all.exe segment%38 public%4804
004c952b +37 Backup4all.exe segment%38 public%4805
75c83388 +10 kernel32.dll BaseThreadInitThunk
>> created by main thread ($1f40) at:
7584da8e +00 ole32.dll

thread $1ec4:
77d81f3f +0b ntdll.dll NtWaitForWorkViaWorkerFactory
75c83388 +10 kernel32.dll BaseThreadInitThunk

thread $464:
77d80156 +00e ntdll.dll NtWaitForMultipleObjects
004c94c1 +00d Backup4all.exe segment%38 public%4804
004c952b +037 Backup4all.exe segment%38 public%4805
75c83388 +010 kernel32.dll BaseThreadInitThunk
>> created by main thread ($1f40) at:
6baf2713 +24f netbios.dll Netbios

thread $480 (TWorkerThread):
77d7f8ca +0e ntdll.dll NtWaitForSingleObject
757d14a5 +92 KERNELBASE.dll WaitForSingleObjectEx
75c8118f +3e kernel32.dll WaitForSingleObjectEx
75c81143 +0d kernel32.dll WaitForSingleObject
00800c0e +26 Backup4all.exe segment%264 public%20170
004c95df +2b Backup4all.exe segment%38 public%4806
00485f4a +42 Backup4all.exe segment%31 public%3755
004c94c1 +0d Backup4all.exe segment%38 public%4804
004c952b +37 Backup4all.exe segment%38 public%4805
75c83388 +10 kernel32.dll BaseThreadInitThunk
>> created by main thread ($1f40) at:
0048605e +6a Backup4all.exe segment%31 public%3757

thread $1d64 (TTimerThread):
77d7f8ca +0e ntdll.dll NtWaitForSingleObject
757d14a5 +92 KERNELBASE.dll WaitForSingleObjectEx
75c8118f +3e kernel32.dll WaitForSingleObjectEx
75c81143 +0d kernel32.dll WaitForSingleObject
0168fb3a +12 Backup4all.exe segment%1249 public%98996
004c95df +2b Backup4all.exe segment%38 public%4806
00485f4a +42 Backup4all.exe segment%31 public%3755
004c94c1 +0d Backup4all.exe segment%38 public%4804
004c952b +37 Backup4all.exe segment%38 public%4805
75c83388 +10 kernel32.dll BaseThreadInitThunk
>> created by main thread ($1f40) at:
0048605e +6a Backup4all.exe segment%31 public%3757

thread $1804 (TTimerThread): <suspended>
0048605e +6a Backup4all.exe segment%31 public%3757

modules:
00400000 Backup4all.exe 5.1.0.609 C:\Program Files (x86)\Softland\Backup4all 5
05e10000 bResourceStrings.bpl 1.0.0.0 C:\Program Files (x86)\Softland\Backup4all 5
08150000 libeay32.dll 1.0.1.7 C:\Program Files (x86)\Softland\Backup4all 5
08280000 ssleay32.dll 1.0.1.7 C:\Program Files (x86)\Softland\Backup4all 5
10000000 AES.DLL 1.0.0.1 C:\Program Files (x86)\Softland\Backup4all 5
60900000 sqlite3.dll C:\Program Files (x86)\Softland\Backup4all 5
6b850000 shdocvw.dll 6.1.7601.18222 C:\Windows\System32
6b880000 EhStorShell.dll 6.1.7600.16385 C:\Windows\system32
6b8c0000 mscms.dll 6.1.7601.17514 C:\Windows\system32
6baf0000 netbios.dll 6.1.7600.16385 C:\Windows\system32
6bbb0000 slc.dll 6.1.7600.16385 C:\Windows\system32
6bbc0000 ntshrui.dll 6.1.7601.17755 C:\Windows\system32
6bc60000 WindowsCodecs.dll 6.2.9200.16809 C:\Windows\system32
6c040000 StarBurn.dll 15.3.3.1048 C:\Program Files (x86)\Softland\Backup4all 5
6ca00000 LINKINFO.dll 6.1.7600.16385 C:\Windows\system32
6cd50000 wmiutils.dll 6.1.7600.16385 C:\Windows\system32\wbem
6cd70000 wbemdisp.dll 6.1.7600.16385 C:\Windows\system32\wbem
6cdb0000 dssenh.dll 6.1.7600.16385 C:\Windows\system32
6cde0000 Rstrtmgr.dll 6.1.7600.16385 C:\Windows\system32
6ce10000 olepro32.dll 6.1.7601.17514 C:\Windows\system32
6ce30000 oledlg.dll 6.1.7600.16385 C:\Windows\system32
6ce50000 Credui.dll 6.1.7601.18276 C:\Windows\system32
6ce80000 FaultRep.dll 6.1.7601.17514 C:\Windows\system32
6cef0000 CRYPTUI.DLL 6.1.7601.18526 C:\Windows\system32
6cff0000 oleacc.dll 7.0.0.0 C:\Windows\system32
6d030000 security.dll 6.1.7600.16385 C:\Windows\system32
6de60000 RICHED20.DLL 5.31.23.1230 C:\Windows\system32
6f030000 winspool.drv 6.1.7601.17514 C:\Windows\system32
6f090000 SXS.DLL 6.1.7601.17514 C:\Windows\system32
708c0000 mpr.dll 6.1.7600.16385 C:\Windows\system32
718e0000 cscapi.dll 6.1.7601.17514 C:\Windows\system32
71a60000 fastprox.dll 6.1.7601.17514 C:\Windows\system32\wbem
71b40000 bcrypt.dll 6.1.7600.16385 C:\Windows\system32
71b60000 ncrypt.dll 6.1.7601.18489 C:\Windows\system32
71bf0000 wbemsvc.dll 6.1.7600.16385 C:\Windows\system32\wbem
71c10000 NTDSAPI.dll 6.1.7600.16385 C:\Windows\system32
71c40000 wbemcomn.dll 6.1.7601.17514 C:\Windows\system32
71ca0000 wbemprox.dll 6.1.7600.16385 C:\Windows\system32\wbem
71cc0000 propsys.dll 7.0.7601.17514 C:\Windows\system32
720b0000 msimg32.dll 6.1.7600.16385 C:\Windows\system32
72460000 dwmapi.dll 6.1.7600.16385 C:\Windows\system32
72520000 WINSTA.dll 6.1.7601.18540 C:\Windows\system32
725a0000 gdiplus.dll 6.1.7601.18455 C:\Windows\WinSxS

\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_72d576ad8665e853
72c00000 winmm.dll 6.1.7601.17514 C:\Windows\system32
72d00000 wkscli.dll 6.1.7601.17514 C:\Windows\system32
72d10000 srvcli.dll 6.1.7601.17514 C:\Windows\system32
72d30000 netutils.dll 6.1.7601.17514 C:\Windows\system32
72d40000 netapi32.dll 6.1.7601.17887 C:\Windows\system32
72ea0000 ntmarta.dll 6.1.7600.16385 C:\Windows\system32
73130000 wship6.dll 6.1.7600.16385 C:\Windows\System32
73140000 uxtheme.dll 6.1.7600.16385 C:\Windows\system32
73400000 rsaenh.dll 6.1.7600.16385 C:\Windows\system32
73440000 comctl32.dll 6.10.7601.17514 C:\Windows\WinSxS\x86_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2
735e0000 version.dll 6.1.7600.16385 C:\Windows\system32
73600000 CRYPTSP.dll 6.1.7601.18526 C:\Windows\system32
736e0000 wtsapi32.dll 6.1.7601.17514 C:\Windows\system32
736f0000 apphelp.dll 6.1.7601.17514 C:\Windows\system32
73740000 SECUR32.DLL 6.1.7601.18526 C:\Windows\system32
73780000 RpcRtRemote.dll 6.1.7601.17514 C:\Windows\system32
737c0000 rasadhlp.dll 6.1.7600.16385 C:\Windows\system32
73840000 fwpuclnt.dll 6.1.7601.18283 C:\Windows\System32
738b0000 winrnr.dll 6.1.7600.16385 C:\Windows\System32
738c0000 DNSAPI.dll 6.1.7601.17570 C:\Windows\system32
73910000 WINNSI.DLL 6.1.7600.16385 C:\Windows\system32
73920000 napinsp.dll 6.1.7600.16385 C:\Windows\system32
73930000 iphlpapi.dll 6.1.7601.17514 C:\Windows\system32
73950000 NLAapi.dll 6.1.7601.17761 C:\Windows\system32
73ab0000 wsock32.dll 6.1.7600.16385 C:\Windows\system32
73b50000 MSVCR90.dll 9.0.30729.4940 C:\Windows\WinSxS

\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742
73c00000 mswsock.dll 6.1.7601.18254 C:\Windows\system32
73c90000 SYSFER.DLL 12.1.671.4971 C:\Windows\SysWOW64
75720000 CRYPTBASE.dll 6.1.7600.16385 C:\Windows\syswow64
75730000 SspiCli.dll 6.1.7601.18526 C:\Windows\syswow64
75790000 CFGMGR32.dll 6.1.7601.17621 C:\Windows\syswow64
757c0000 KERNELBASE.dll 6.1.7601.18409 C:\Windows\syswow64
75810000 profapi.dll 6.1.7600.16385 C:\Windows\syswow64
75820000 ole32.dll 6.1.7601.17514 C:\Windows\syswow64
75980000 GDI32.dll 6.1.7601.18577 C:\Windows\syswow64
75a20000 USER32.dll 6.1.7601.17514 C:\Windows\syswow64
75b20000 msvcrt.dll 7.0.7601.17744 C:\Windows\syswow64
75bd0000 USP10.dll 1.626.7601.18454 C:\Windows\syswow64
75c70000 kernel32.dll 6.1.7601.18409 C:\Windows\syswow64
75d80000 crypt32.dll 6.1.7601.18526 C:\Windows\syswow64
75eb0000 comdlg32.dll 6.1.7601.17514 C:\Windows\syswow64
75f30000 ADVAPI32.dll 6.1.7601.18247 C:\Windows\syswow64
75fd0000 DEVOBJ.dll 6.1.7601.17621 C:\Windows\syswow64
75ff0000 WLDAP32.dll 6.1.7601.17514 C:\Windows\syswow64
76040000 api-ms-win-downlevel-advapi32-l1-1-0.dll 6.2.9200.16492 C:\Windows\syswow64
76050000 SETUPAPI.dll 6.1.7601.17514 C:\Windows\syswow64
76280000 normaliz.DLL 6.1.7600.16385 C:\Windows\syswow64
76290000 LPK.dll 6.1.7601.18177 C:\Windows\syswow64
762a0000 IMAGEHLP.DLL 6.1.7601.18288 C:\Windows\syswow64
762d0000 shell32.dll 6.1.7601.18517 C:\Windows\syswow64
76f50000 wininet.dll 11.0.9600.17344 C:\Windows\syswow64
77120000 MSASN1.dll 6.1.7601.17514 C:\Windows\syswow64
77130000 api-ms-win-downlevel-version-l1-1-0.dll 6.2.9200.16492 C:\Windows\syswow64
77140000 IMM32.DLL 6.1.7601.17514 C:\Windows\system32
771a0000 WS2_32.dll 6.1.7601.17514 C:\Windows\syswow64
771e0000 api-ms-win-downlevel-user32-l1-1-0.dll 6.2.9200.16492 C:\Windows\syswow64
771f0000 USERENV.dll 6.1.7601.17514 C:\Windows\syswow64
77350000 NSI.dll 6.1.7600.16385 C:\Windows\syswow64
77360000 iertutil.dll 11.0.9600.17344 C:\Windows\syswow64
77580000 oleaut32.dll 6.1.7601.17676 C:\Windows\syswow64
77610000 api-ms-win-downlevel-shlwapi-l1-1-0.dll 6.2.9200.16492 C:\Windows\syswow64
77620000 api-ms-win-downlevel-normaliz-l1-1-0.dll 6.2.9200.16492 C:\Windows\syswow64
77630000 CLBCatQ.DLL 2001.12.8530.16385 C:\Windows\syswow64
776c0000 sechost.dll 6.1.7600.16385 C:\Windows\SysWOW64
776e0000 SHLWAPI.dll 6.1.7601.17514 C:\Windows\syswow64
777a0000 MSCTF.dll 6.1.7600.16385 C:\Windows\syswow64
77870000 RPCRT4.dll 6.1.7601.18532 C:\Windows\syswow64
77d60000 ntdll.dll 6.1.7601.18247 C:\Windows\SysWOW64

processes:
0000 Idle 0 0 0
0004 System 0 0 0
0120 smss.exe 0 0 0
01b8 csrss.exe 0 0 0
01e0 wininit.exe 0 0 0
01f0 csrss.exe 1 0 0
0214 winlogon.exe 1 0 0
0244 services.exe 0 0 0
024c lsass.exe 0 0 0
0254 lsm.exe 0 0 0
02f4 svchost.exe 0 0 0
0348 svchost.exe 0 0 0
039c LogonUI.exe 1 0 0
03a4 svchost.exe 0 0 0
03e0 svchost.exe 0 0 0
0130 svchost.exe 0 0 0
0238 svchost.exe 0 0 0
03f4 svchost.exe 0 0 0
0470 svchost.exe 0 0 0
05a0 spoolsv.exe 0 0 0
05c8 Microsoft.ActiveDirectory.WebServices.exe 0 0 0
05fc dsm_sa_eventmgr64.exe 0 0 0
0614 dsm_sa_datamgr64.exe 0 0 0
0630 dfsrs.exe 0 0 0
0644 svchost.exe 0 0 0
0660 dns.exe 0 0 0
0684 ismserv.exe 0 0 0
06cc ntfrs.exe 0 0 0
070c dsm_om_shrsvc64.exe 0 0 0
07f4 svchost.exe 0 0 0
0334 httpd.exe 0 0 0
0844 ccSvcHst.exe 0 0 0
0874 dbsrv11.exe 0 0 0
08c4 rotatelogs.exe 0 0 0
08cc conhost.exe 0 0 0
08e4 httpd.exe 0 0 0
0910 rotatelogs.exe 0 0 0
0918 conhost.exe 0 0 0
0e3c TeamViewer_Service.exe 0 0 0
0ef4 dfssvc.exe 0 0 0
0f38 SemSvc.exe 0 0 0
10f0 WmiPrvSE.exe 0 0 0
1124 WmiPrvSE.exe 0 0 0
10d8 dsm_om_connsvc64.exe 0 0 0
11d4 Smc.exe 0 0 0
1314 conhost.exe 0 0 0
1364 java.exe 0 0 0
13f4 svchost.exe 0 0 0
0128 vds.exe 0 0 0
1650 unsecapp.exe 0 0 0
0524 svchost.exe 0 0 0
0828 msdtc.exe 0 0 0
11a8 TIRemoteService.exe 0 0 0
123c TIServiceMonitor.exe 0 0 0
1c40 bService.exe 0 0 0
1e80 csrss.exe 2 0 0
146c winlogon.exe 2 0 0
11a4 taskhost.exe 2 4 7 normal
1ab4 ccSvcHst.exe 2 53 32 normal C:\Program Files (x86)\Symantec\Symantec Endpoint

Protection\12.1.671.4971.105\Bin
1308 rdpclip.exe 2 4 12 normal
1878 userinit.exe 2 4 1 normal
1c20 dwm.exe 2 4 2 normal
1dc0 explorer.exe 2 210 175 normal
108c TeamViewer.exe 2 246 66 normal C:\Program Files (x86)\TeamViewer\Version9
1d3c MtxHotPlugService.exe 2 4 1 normal
03fc TIServiceMonitor.exe 2 21 20 normal
1a88 bTray.exe 2 186 80 normal C:\Program Files (x86)\Softland\Backup4all 5
0720 Backup4all.exe 2 955 251 normal C:\Program Files (x86)\Softland\Backup4all 5
1d5c tv_w32.exe 2 0 0
1088 tv_x64.exe 2 0 0

hardware:
+ Computer
- ACPI x64-based PC
+ Disk drives
- DELL PERC S110 SCSI Disk Device
- WD 5000AAV External USB Device
+ Display adapters
- Matrox G200eR (driver 2.4.1.0)
+ DVD/CD-ROM drives
- HL-DT-ST DVD+-RW GHA2N SCSI CdRom Device
+ Human Interface Devices
- USB Input Device
- USB Input Device
- USB Input Device
+ Keyboards
- HID Keyboard Device
+ Mice and other pointing devices
- HID-compliant mouse
- HID-compliant mouse
+ Monitors
- Generic Non-PnP Monitor
+ Network adapters
- Broadcom NetXtreme Gigabit Ethernet (driver 15.6.0.10)
- Broadcom NetXtreme Gigabit Ethernet #2 (driver 15.6.0.10)
- Microsoft ISATAP Adapter
- Microsoft ISATAP Adapter #2
- Microsoft ISATAP Adapter #3
- WAN Miniport (IKEv2)
- WAN Miniport (IP)
- WAN Miniport (IPv6)
- WAN Miniport (L2TP)
- WAN Miniport (Network Monitor)
- WAN Miniport (PPPOE)
- WAN Miniport (PPTP)
- WAN Miniport (SSTP)
+ Ports (COM & LPT)
- Communications Port (COM1)
- Communications Port (COM2)
+ Processors
- Intel(R) Xeon(R) CPU E5-2403 0 @ 1.80GHz
- Intel(R) Xeon(R) CPU E5-2403 0 @ 1.80GHz
- Intel(R) Xeon(R) CPU E5-2403 0 @ 1.80GHz
- Intel(R) Xeon(R) CPU E5-2403 0 @ 1.80GHz
+ Storage controllers
- Dell PERC S110 Configuration Device [storport] (driver 3.0.0.134)
- Dell PERC S110 Controller [storport] (driver 3.0.0.134)
- Microsoft VHD HBA
+ Storage volume shadow copies
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
+ System devices
- ACPI Fixed Feature Button
- Composite Bus Enumerator
- Direct memory access controller
- File as Volume Driver
- High precision event timer
- Intel(R) 82801 PCI Bridge - 244E
- Intel(R) C600 Series Management Engine Interface - 1D3A (driver 1.2.3.2002)
- Intel(R) C600 Series Management Engine Interface - 1D3B (driver 1.2.3.2002)
- Intel(R) C600/X79 series chipset LPC Controller - 1D41 (driver 9.2.3.1016)
- Intel(R) C600/X79 series chipset PCI Express Root Port 1 - 1D10 (driver 9.2.3.1016)
- Intel(R) C600/X79 series chipset PCI Express Root Port 5 - 1D18 (driver 9.2.3.1016)
- Intel(R) C600/X79 series chipset PCI Express Root Port 7 - 1D1C (driver 9.2.3.1016)
- Intel(R) C600/X79 series chipset PCI Express Root Port 8 - 1D1E (driver 9.2.3.1016)
- Intel(R) C600/X79 series chipset PCI Express Virtual Root Port - 1D3E (driver 9.2.3.1016)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Address Map, VTd_Misc, System Management - 3C28 (driver

9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Control Status and Global Errors - 3C2A (driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 DDRIO - 3CB8 (driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 DMI2 - 3C00 (driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 IIO PCI Express Root Port 1a - 3C02 (driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 IIO PCI Express Root Port 1b - 3C03 (driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 IIO PCI Express Root Port 3a in PCI Express Mode - 3C08 (driver

9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller Channel 0-3 Thermal Control 0 - 3CB0

(driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller Channel 0-3 Thermal Control 1 - 3CB1

(driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller Channel 0-3 Thermal Control 3 - 3CB5

(driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller ERROR Registers 0 - 3CB2 (driver

9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller ERROR Registers 1 - 3CB3 (driver

9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller ERROR Registers 2 - 3CB6 (driver

9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller ERROR Registers 3 - 3CB7 (driver

9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller RAS Registers - 3C71 (driver

9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller Registers - 3CA8 (driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller System Address Decoder 0 - 3CF4

(driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller System Address Decoder 1 - 3CF5

(driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller Target Address Decoder 0 - 3CAA

(driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller Target Address Decoder 1 - 3CAB

(driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller Target Address Decoder 2 - 3CAC

(driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller Target Address Decoder 3 - 3CAD

(driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Integrated Memory Controller Target Address Decoder 4 - 3CAE

(driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Interrupt Control Registers - 3CE0 (driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Power Control Unit 0 - 3CC0 (driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Power Control Unit 1 - 3CC1 (driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Power Control Unit 2 - 3CC2 (driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Power Control Unit 3 - 3CD0 (driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Processor Home Agent - 3CA0 (driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Processor Home Agent Performance Monitoring - 3C46 (driver

9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 QPI Link 0 - 3C80 (driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 QPI Link 1 - 3C90 (driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 QuickPath Interconnect Agent Ring Registers - 3CE6 (driver

9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 R2PCIe - 3CE4 (driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Ring to PCI Express Performance Monitor - 3C43 (driver

9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Ring to QuickPath Interconnect Link 0 Performance Monitor - 3C44

(driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Ring to QuickPath Interconnect Link 1 Performance Monitor - 3C45

(driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Semaphore and Scratchpad Configuration Registers - 3CE3 (driver

9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 System Address Decoder - 3CF6 (driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Unicast Register 0 - 3CE8 (driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Unicast Register 0 - 3CE8 (driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Unicast Register 0 - 3CE8 (driver 9.2.3.1018)
- Intel(R) Xeon(R) Processor E5 Product Family/Core i7 Unicast Register 0 - 3CE8 (driver 9.2.3.1018)
- Microsoft ACPI-Compliant Power Meter Device
- Microsoft ACPI-Compliant System
- Microsoft Generic IPMI Compliant Device
- Microsoft Hardware Error Device
- Microsoft System Management BIOS Driver
- Microsoft Virtual Drive Enumerator Driver
- Microsoft Windows Management Interface for ACPI
- Motherboard resources
- Motherboard resources
- Motherboard resources
- Numeric data processor
- PCI bus
- PCI bus
- PCI bus
- PCI Express standard Downstream Switch Port
- PCI Express standard Downstream Switch Port
- PCI Express standard Upstream Switch Port
- PCI standard PCI Express to PCI/PCI-X Bridge
- Plug and Play Software Device Enumerator
- Programmable interrupt controller
- Remote Desktop Device Redirector Bus
- System board
- System board
- System CMOS/real time clock
- System Management Device (driver 7.1.0.3999)
- System timer
- Terminal Server Keyboard Driver
- Terminal Server Mouse Driver
- UMBus Enumerator
- UMBus Enumerator
- UMBus Root Bus Enumerator
- Volume Manager
+ Universal Serial Bus controllers
- Generic USB Hub
- Generic USB Hub
- Generic USB Hub
- Standard Enhanced PCI to USB Host Controller
- Standard Enhanced PCI to USB Host Controller
- USB Composite Device
- USB Mass Storage Device
- USB Root Hub
- USB Root Hub

disassembling:
[...]
0170b60c push ebx
0170b60d push esi
0170b60e mov esi, edx
0170b610 mov ebx, eax
0170b612 mov edx, esi
0170b614 > mov eax, [ebx+$c]
0170b617 mov ecx, [eax]
0170b619 call dword ptr [ecx+$10]
0170b61c and eax, $7fffffff
0170b621 inc eax
0170b622 and eax, $7fffffff
[...]

Support
Posts: 1475
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Backup4All won't run

Post by Support » Thu Oct 23, 2014 12:17 pm

Hi,

We fixed the problem. Build 5.1.613 was released including the fix. Please download it from our website.

Post Reply