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- Posts: 2
- Joined: Sun Feb 03, 2013 2:11 pm
Backup4all does random full backups!
I'm currently running Win 7 64 bit and Backup4All 4.8. I have the program set to do a daily Incremental backup to an external USB drive. Naturally, the very first backup is a FULL backup. After the initial backup, the incremental backups begin. It seems fine for several days, then all of a sudden the program does a FULL backup. I checked all the settings...all settings seem to be fine...I have NO cleanup areas checked and have NO settings marked for full backup anywhere. I made sure Local Catalogs are checked and I also double checked the location of the backup catalogs.
Why does the program do random FULL backups. It would be fine if monthly a random backup was made but just last week it did a full backup after only 3 incremental backups and this week it just completed a full backup after only 8 incremental backups.
Is there some hidden feature that needs to be turned off to eliminate this issue.
Thanks,
Bob
Why does the program do random FULL backups. It would be fine if monthly a random backup was made but just last week it did a full backup after only 3 incremental backups and this week it just completed a full backup after only 8 incremental backups.
Is there some hidden feature that needs to be turned off to eliminate this issue.
Thanks,
Bob
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- Posts: 1944
- Joined: Wed Dec 16, 2009 12:46 pm
Re: Backup4all does random full backups!
Hi,
Please send me the following files to support[at]backup4all[dot]com
- the last backup log from View->Job Logs->Last backup log.
- the .bkc catalog file from the backup destination.
Put both files into a zip archive.
Please send me the following files to support[at]backup4all[dot]com
- the last backup log from View->Job Logs->Last backup log.
- the .bkc catalog file from the backup destination.
Put both files into a zip archive.
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- Posts: 2
- Joined: Sun Feb 03, 2013 2:11 pm
Re: Backup4all does random full backups!
Information was sent to you yesterday afternoon.
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- Posts: 1944
- Joined: Wed Dec 16, 2009 12:46 pm
Re: Backup4all does random full backups!
Hi,
The problem was that the network source drive reported a different modified time for each file. That is why Backup4all detected all files as modified and backed them up again.
The problem was that the network source drive reported a different modified time for each file. That is why Backup4all detected all files as modified and backed them up again.