Backup4All change the folders letter case

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Max A.
Posts: 7
Joined: Fri Feb 07, 2014 10:50 am

Backup4All change the folders letter case

Post by Max A. »

Hello,

Very sad point. I made the mirror backup and your software changed the case of the folders, didn't check the files yet, but the convertion of the folders name is enough.
adminhtml became Adminhtml
install became Install
and soon.

That's not normal and I didn't find the option to correct this.

Max

Max A.
Posts: 7
Joined: Fri Feb 07, 2014 10:50 am

Re: Backup4All change the folders letter case

Post by Max A. »

Looks like any company member read the forum :(

Adrian (Softland)
Posts: 1574
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Backup4All change the folders letter case

Post by Adrian (Softland) »

Hi,

Please note Backup4all is not case sensitive. If you have two files/folders "test" and "Test", the first processed file name will be used in both cases.

net_user
Posts: 36
Joined: Thu Jan 21, 2010 8:21 am

Re: Backup4All change the folders letter case

Post by net_user »

Does this happen only with mirror, or it affects all types of backup?
And this happens in the new version of the program as well, right?

Adrian (Softland)
Posts: 1574
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Backup4All change the folders letter case

Post by Adrian (Softland) »

Hi,

In version 5 of Backup4all, this problem is fixed.

Max A.
Posts: 7
Joined: Fri Feb 07, 2014 10:50 am

Re: Backup4All change the folders letter case

Post by Max A. »

[quote="Support"]Hi,
In version 5 of Backup4all, this problem is fixed.[/quote]
I tested the trial verion as your colligues recommend and got it again.
I made this at once after our descussion. May be that's before the I had the 4-th version installed before, I don't know.

Adrian (Softland)
Posts: 1574
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Backup4All change the folders letter case

Post by Adrian (Softland) »

Hi,

Please start a new job in version 5.

Max A.
Posts: 7
Joined: Fri Feb 07, 2014 10:50 am

Re: Backup4All change the folders letter case

Post by Max A. »

[quote="Support"]Hi,

Please start a new job in version 5.[/quote]
Hi,

I already uninstalled the programm. I can install the trial version of the version 5 again if you want to be objective.

Max A.
Posts: 7
Joined: Fri Feb 07, 2014 10:50 am

Re: Backup4All change the folders letter case

Post by Max A. »

Especailly to be objective I installed the trial version again. Made the simple mirror backup and what I got? Th initial folder name was "frontend" bacame "Frontend", "adminhtml" became "Adminhtml" and so on.

Adrian (Softland)
Posts: 1574
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Backup4All change the folders letter case

Post by Adrian (Softland) »

Hi,

Can you send me the backup catalog and the last backup log to support[at]backup4all[dot]com ?

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