Backup4All change the folders letter case

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Max A.
Posts: 7
Joined: Fri Feb 07, 2014 10:50 am

Backup4All change the folders letter case

Post by Max A. » Tue Feb 18, 2014 5:28 pm

Hello,

Very sad point. I made the mirror backup and your software changed the case of the folders, didn't check the files yet, but the convertion of the folders name is enough.
adminhtml became Adminhtml
install became Install
and soon.

That's not normal and I didn't find the option to correct this.

Max

Max A.
Posts: 7
Joined: Fri Feb 07, 2014 10:50 am

Re: Backup4All change the folders letter case

Post by Max A. » Wed Feb 19, 2014 7:37 pm

Looks like any company member read the forum :(

Support
Posts: 1490
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Backup4All change the folders letter case

Post by Support » Fri Feb 21, 2014 12:04 pm

Hi,

Please note Backup4all is not case sensitive. If you have two files/folders "test" and "Test", the first processed file name will be used in both cases.

net_user
Posts: 36
Joined: Thu Jan 21, 2010 8:21 am

Re: Backup4All change the folders letter case

Post by net_user » Wed Feb 26, 2014 7:53 am

Does this happen only with mirror, or it affects all types of backup?
And this happens in the new version of the program as well, right?

Support
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Location: Cluj-Napoca, Romania
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Re: Backup4All change the folders letter case

Post by Support » Thu Mar 06, 2014 10:20 am

Hi,

In version 5 of Backup4all, this problem is fixed.

Max A.
Posts: 7
Joined: Fri Feb 07, 2014 10:50 am

Re: Backup4All change the folders letter case

Post by Max A. » Thu Mar 06, 2014 12:36 pm

[quote="Support"]Hi,
In version 5 of Backup4all, this problem is fixed.[/quote]
I tested the trial verion as your colligues recommend and got it again.
I made this at once after our descussion. May be that's before the I had the 4-th version installed before, I don't know.

Support
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Re: Backup4All change the folders letter case

Post by Support » Thu Mar 06, 2014 1:50 pm

Hi,

Please start a new job in version 5.

Max A.
Posts: 7
Joined: Fri Feb 07, 2014 10:50 am

Re: Backup4All change the folders letter case

Post by Max A. » Thu Mar 06, 2014 5:52 pm

[quote="Support"]Hi,

Please start a new job in version 5.[/quote]
Hi,

I already uninstalled the programm. I can install the trial version of the version 5 again if you want to be objective.

Max A.
Posts: 7
Joined: Fri Feb 07, 2014 10:50 am

Re: Backup4All change the folders letter case

Post by Max A. » Thu Mar 06, 2014 8:38 pm

Especailly to be objective I installed the trial version again. Made the simple mirror backup and what I got? Th initial folder name was "frontend" bacame "Frontend", "adminhtml" became "Adminhtml" and so on.

Support
Posts: 1490
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Backup4All change the folders letter case

Post by Support » Mon Mar 10, 2014 11:39 am

Hi,

Can you send me the backup catalog and the last backup log to support[at]backup4all[dot]com ?

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