Backup task freezed

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ricgomez
Posts: 2
Joined: Thu Mar 05, 2020 3:17 pm

Backup task freezed

Post by ricgomez »

Hi

I have a mirror task. It copy files from a local disk to a network attached unir. It runs until a 40% is reached and the the task freezes. In the status it says it’s copying a file. But after two days the status is the same. When I cancel or stop the taks, backup4all reports it’s stoping or canceling but nothing happens. I need to kill the taks under task manager and restart backup4all in order to have the task ended.

What can be wrong ?

Adrian (Softland)
Posts: 1702
Joined: Wed Dec 16, 2009 12:46 pm

Re: Backup task freezed

Post by Adrian (Softland) »

Hi,

Please send us the last backup log for that job to support[at]backup4all[dot]com

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