Backup takes a long time

[JeffR]

Windows 7 Pro 64bit. My backup (Backup4All Pro v5.1.0.541) normally takes approx 40mins (6.85GB). Actual backup takes approx 15mins and the copying of archive takes approx 25mins. Don't understand why copying the archive (to USB flash drive) should take so long. Is this normal ?

[Adrian (Softland)]

Hi,

That depends of the read/write speed of the USB drive and the port type you use: USB 2.0/3.0

[ramblreb]

Same question. My backup is just under 97 gigs and I backup to a solid state drive (5gbps max) through a USB 3.0 6gbps port. Why does it take over 8 hours to backup and test a 97 gig backup?

[Adrian (Softland)]

Hi,

@ramblreb:
How long does it take to copy 1 GB to that drive using Windows Explorer?
Please send us the last backup log to support[at]backup4all[dot]com

[ramblreb]

It took 1 minute 20 seconds to copy 1.14 GB to that drive

[Adrian (Softland)]

Hi,

Can you send us the last backup log for that job?

[ramblreb]

As stated before I did send the requested log file in and I have not received a response yet.

[Adrian (Softland)]

Hi,

We sent you the reply in the next day, but we received no response from you.
Here is the email:

Please follow these steps:
1. Download the latest version of Backup4all 5.5.850 from: http://www.backup4all.com/download/setu ... full-5.exe
2. Go to File->Options->Logs and history.
3. Select “Unlimited size” and “Log detailed information” options.
4. Run again the backup and send us the new log file.