Backup at Shutdown - machine doesn't always shut down

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helenh
Posts: 1
Joined: Wed Jan 12, 2011 3:23 pm

Backup at Shutdown - machine doesn't always shut down

Post by helenh » Wed Jan 12, 2011 3:29 pm

Hi, I'm using Backup4All Professional 4.5 for the first time and I have it set to do a fast mirror backup at shutdown onto a NAS.

I'm finding that the machine sometimes hangs after the backup is complete and it has started to shut down. It seems that it only happens when I first run a new backup and is OK on subsequent backups but it's making me nervous as I don't want to find that my machine has been on all night when I thought it was shutting down.

Is this a known issue?

I'm using Vista.

Thanks

Support
Posts: 1484
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
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Re: Backup at Shutdown - machine doesn't always shut down

Post by Support » Thu Jan 13, 2011 9:55 am

Hi,

Please make sure you don't have other applications to start at computer shutdown.
You can also see in Task Manager which application is using your computer intensively.

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