An error has occurred in the script prompt

[rpgamer]

Hi , when i open Backup4all, i get the attached prompt. is there a way to fix this?

[Adrian (Softland)]

Hi,

Please read this article about that problem:
https://www.backup4all.com/script-error ... ll-kb.html

[RussF]

Would you please explain exactly what analytics are being collected by Google Tag Manager and does unchecking "Send anonymous usage statistics" prevent that?

Russ

[Adrian (Softland)]

Hi,

Those are some general anonymous statistics about some options used: backup type selected, backup destination type etc.

[RussF]

Thank you Adrian, but you didn't answer my second question: does unchecking "Send anonymous usage statistics" prevent that?

Above, you referenced an article about the posted error, but basically, the solution is to upgrade Backup4all. If unchecking the option stops the analytics, then Backup4All should have no reason to even contact Google Tag Manager and therefore, the error shouldn't occur.

I have recently installed a new backup server with B4A 9.9 and have been gradually transferring backup jobs to the new server so as not to overwhelm it. The old server is running B4A 8.8 and I have never received the above mentioned error with or without analytics checked.

Russ

[Adrian (Softland)]

Hi,

Of course that if you uncheck that option, no more usage statistics will be sent.
Google Tag Manager is also used for "news" and "check for updates" pages.