Ability to drag and drop folders into "Sources" pane removed?

Have questions about Backup4all, or having problems using it? Ask here for help.
georgemm
Posts: 4
Joined: Fri Dec 10, 2010 11:30 pm

Re: Ability to drag and drop folders into "Sources" pane removed?

Post by georgemm » Fri Dec 17, 2010 6:14 pm

OK. I installed the program again. I create a new backup job, click Advanced Mode (I tried also in normal mode) , click Sources. Up there is selected : Selection of files and folders.
After that I try to drag from windows explorer, anything, a folder, or a file, or multiple files. Each time I get a Forbidden sign, and even if I release the mouse, the file does not get dropped. I tried to make a screenshot to show you, but the sign does not appear in the screenshot.

Support
Posts: 1484
Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Ability to drag and drop folders into "Sources" pane removed?

Post by Support » Tue Dec 21, 2010 1:44 pm

hi,

Can you give us access to your computer using TeamViewer?
Please send us the connection details to support[at]backup4all[dot]com

georgemm
Posts: 4
Joined: Fri Dec 10, 2010 11:30 pm

Re: Ability to drag and drop folders into "Sources" pane removed?

Post by georgemm » Wed Jan 12, 2011 10:12 pm

Sorry, I can't. But even if I would, others have tried before to connect to my computer and they were unsuccessful.
I have some kind of hardware firewall or something.
But it seems there is at least one other person here with the same problem. So I'm not the only one.
Maybe you can get the same result on your computer.
I have Windows Xp Sp2. I didn't tried it yet on the laptop with Windows seven.

Post Reply