Search found 1653 matches

by Adrian (Softland)
Mon Dec 28, 2020 11:37 am
Forum: Feedback & Wishlist
Topic: UI suggestion: "Clean the destination folder"
Replies: 1
Views: 148

Re: UI suggestion: "Clean the destination folder"

Hi,

I'm sorry to hear about your data files.
I created a ticket so that the option will be renamed to be more clear.
by Adrian (Softland)
Mon Dec 28, 2020 11:22 am
Forum: Support & Troubleshooting
Topic: Shutdown Computer When Finished disabled?
Replies: 1
Views: 137

Re: Shutdown Computer When Finished disabled?

Hi, That checkbox should be available for you to check. Please send us a screenshot with Backup4all when you cannot select the box to support[at]backup4all[dot]com If you want, you can set the shutdown action after backup in the Backup Properties->Advanced page, under "Run program/action after backu...
by Adrian (Softland)
Mon Dec 28, 2020 11:09 am
Forum: Support & Troubleshooting
Topic: 235%???
Replies: 1
Views: 139

Re: 235%???

Hi,

Please check the backup log as it seems there are some download retries.
That is why the percent exceeded 100%.
by Adrian (Softland)
Tue Dec 22, 2020 3:09 pm
Forum: Support & Troubleshooting
Topic: Backup of the backup archive to Backblaze
Replies: 3
Views: 216

Re: Backup of the backup archive to Backblaze

Hi,

Backup4all is able to back up empty folders to Backblaze.
Please send us the last backup log, the last restore log and the .bkc catalog file to support[at]backup4all[dot]com
Also let us know the name and path of such a folder which is missing.
by Adrian (Softland)
Tue Dec 22, 2020 2:40 pm
Forum: Support & Troubleshooting
Topic: Installation on Windows Server Core?
Replies: 3
Views: 488

Re: Installation on Windows Server Core?

Hi,

If the installation continues and finishes, that should be no problem.
by Adrian (Softland)
Tue Dec 22, 2020 2:31 pm
Forum: Feedback & Wishlist
Topic: wishlist: backup to non-zipped directory
Replies: 7
Views: 1275

Re: wishlist: backup to non-zipped directory

Hi,

In Backup4all you can use the Mirror backup type.
That will create in destination an exact copy of the source files, without zipping them.
by Adrian (Softland)
Mon Dec 14, 2020 12:35 pm
Forum: Support & Troubleshooting
Topic: Filtering problem
Replies: 3
Views: 478

Re: Filtering problem

Hi,

Yes, that is correct. That filter will work just fine.
by Adrian (Softland)
Fri Dec 11, 2020 2:42 pm
Forum: Support & Troubleshooting
Topic: Backup entries
Replies: 3
Views: 479

Re: Backup entries

Hi, 1. I need the backup log for that execution to find more information about it. 2. Yes, you can delete it. 3. The first two files are backups of the backup catalog. They have the backup date at the end of the file name and the job ID at the beginning of the file name. The last two files are the b...
by Adrian (Softland)
Fri Dec 11, 2020 2:29 pm
Forum: Support & Troubleshooting
Topic: Filtering problem
Replies: 3
Views: 478

Re: Filtering problem

Hi,

Because of the particular characters (with accents), the lowercase and uppercase are considered different.
Please use the exact case in filter: BIZTONSÁGI MÁSOLAT
by Adrian (Softland)
Fri Dec 11, 2020 1:38 pm
Forum: Support & Troubleshooting
Topic: Backup is empty or the catalogue file is not available
Replies: 2
Views: 480

Re: Backup is empty or the catalogue file is not available

Hi,

The backup catalog is saved at the end of the backup. If the backup was aborted, no catalog file was saved and there is no backup to restore.
The file you see in destination seems to be a partial zip as long as it was not copied completely.