Search found 1653 matches

by Adrian (Softland)
Wed Dec 30, 2020 12:50 pm
Forum: Support & Troubleshooting
Topic: Backup4all: Cannot create folder, continious backup adding and other
Replies: 1
Views: 173

Re: Backup4all: Cannot create folder, continious backup adding and other

Hi, 1. Please send us all backup logs for that job and also the .bkc catalog file. Send them to support[at]backup4all[dot]com 2. That path has a folder name which contains % character. This character is not allowed by OneDrive for business (SharePoint). See more details here: https://support.microso...
by Adrian (Softland)
Wed Dec 30, 2020 12:19 pm
Forum: Feedback & Wishlist
Topic: wishlist: backup to non-zipped directory
Replies: 7
Views: 1275

Re: wishlist: backup to non-zipped directory

Hi,

After the fist complete Mirror backup, only new and modified files will be backed up. It is like an incremental for Mirror.
However, the Full, Differential and Incremental backup types of Backup4all cannot be combined with the Mirror type.
by Adrian (Softland)
Wed Dec 30, 2020 12:14 pm
Forum: Support & Troubleshooting
Topic: Out of Memory
Replies: 8
Views: 1062

Re: Out of Memory

Hi,

It seems the problem is that you have many backup versions of those 12 million files.
That will result in a large catalog.
Please use the cleanup action to clean some old versions, in order to reduce the catalog file size.
by Adrian (Softland)
Mon Dec 28, 2020 12:28 pm
Forum: Feedback & Wishlist
Topic: feature request: no warning/errors notification expiration by default
Replies: 1
Views: 177

Re: feature request: no warning/errors notification expiration by default

Hi,

Please send us the last backup log for that job, to see what was the error/warning about. It is important as there are different error/warning types.
In Backup4all, you can set which notification messages will expire or not in File->Options->Notifications.
by Adrian (Softland)
Mon Dec 28, 2020 12:24 pm
Forum: Feedback & Wishlist
Topic: feature request: Filter for All/Selected Sources
Replies: 1
Views: 158

Re: feature request: Filter for All/Selected Sources

Hi, The general filters which will be applied to "all sources" should be created in Backup Properties->Filters. The particular filters which will be application to only one folder, will be created in Backup Properties->Filters->Customize. The customized filters will be created only to override the g...
by Adrian (Softland)
Mon Dec 28, 2020 12:21 pm
Forum: Feedback & Wishlist
Topic: wishlist: backup to non-zipped directory
Replies: 7
Views: 1275

Re: wishlist: backup to non-zipped directory

Hi,

The "Mirror" backup type is widely used and it is a general name for uncompressed backups. Changing its name will confuse other users.

As for the other backup types (Full, Differential or Incremental), you can select "Zip without compression" from Backup Properties->Compression page.
by Adrian (Softland)
Mon Dec 28, 2020 12:15 pm
Forum: Support & Troubleshooting
Topic: Backup of the backup archive to Backblaze
Replies: 3
Views: 216

Re: Backup of the backup archive to Backblaze

Hi,

Setting up an action to run after the backup and put a file in each empty folder, will not affect Backup4all.
by Adrian (Softland)
Mon Dec 28, 2020 12:12 pm
Forum: Feedback & Wishlist
Topic: feature request: errors and warnings summary
Replies: 1
Views: 159

Re: feature request: errors and warnings summary

Hi,

The warnings/errors are logged in the execution order. It is important to know on which phase and context the issue occurred.
If you want, please send us the backup log, to see what the warnings/errors are about.
by Adrian (Softland)
Mon Dec 28, 2020 11:48 am
Forum: Support & Troubleshooting
Topic: Error creating Google Cloud Storage destination
Replies: 1
Views: 142

Re: Error creating Google Cloud Storage destination

Hi,

The Google Cloud Storage destination should work normally, not only as S3 Compatible.
Do you use a bucket created from Backup4all? it not, please to create a new bucket from Backup4all, in the selected region.
Does it works?
by Adrian (Softland)
Mon Dec 28, 2020 11:44 am
Forum: Support & Troubleshooting
Topic: Out of Memory
Replies: 8
Views: 1062

Re: Out of Memory

Hi,

Please let us know how large is the backup catalog file from:
C:\Users\<user name>\AppData\Roaming\Softland\Backup4all 8\Catalogs\