Search found 1697 matches

by Adrian (Softland)
Fri Jan 22, 2010 8:32 am
Forum: Feedback & Wishlist
Topic: Approximate size of backup
Replies: 8
Views: 9900

Re: Approximate size of backup

Hi, You can calculate the statistics for next backup if you go to Statistics view. That will give you the size of the sources to be backed up. We cannot give you an approximate size for the compressed backup because different file types can be compressed to a different percent. Some files can be com...
by Adrian (Softland)
Thu Jan 21, 2010 2:41 pm
Forum: Support & Troubleshooting
Topic: Backup Open Files (VSS) trigger SQL Server 2008 Backup
Replies: 8
Views: 10246

Re: Backup Open Files (VSS) trigger SQL Server 2008 Backup

Hi, We had no previous similar situations. The shadow copy is automatically initiated when the backup starts, no matter if there are or not open files. Only if you disable the "Backup open files" option, the shadow copy is not used. If the backup correctly performed and all files included if you dis...
by Adrian (Softland)
Thu Jan 21, 2010 11:36 am
Forum: Support & Troubleshooting
Topic: Outlook Plugin not showing in drop-down menu
Replies: 6
Views: 6468

Re: Outlook Plugin not showing in drop-down menu

Hi,

Please download the latest version of Backup4all 4.4 from our website.
Do you still have the problem?
by Adrian (Softland)
Thu Jan 21, 2010 11:11 am
Forum: Support & Troubleshooting
Topic: Vscsrv.exe & user rights
Replies: 4
Views: 5841

Re: Vscsrv.exe & user rights

Hi,

Please download and test Backup4all 4.4.
If the problem still exists, please uncheck the "backup open files" option from Backup Properties->Advanced.
Run again the backup.
Do you still have the problem?
by Adrian (Softland)
Thu Jan 21, 2010 11:08 am
Forum: Support & Troubleshooting
Topic: Files in use are no longer backed up, VSS errors
Replies: 4
Views: 5665

Re: Files in use are no longer backed up, VSS errors

Hi,

Please download and test Backup4all 4.4. Some fixes were included.
Let us know if you still have the problem.
by Adrian (Softland)
Thu Jan 21, 2010 11:02 am
Forum: Feedback & Wishlist
Topic: I would like...
Replies: 5
Views: 4582

Re: I would like...

Hi, 1. We will think about your suggestion. At this moment the button works the way it was designed. 2. The statistics and report in the backup log refer to the current backup execution. If you want to be notified about a previous incomplete/missing backup in destination, you can run a test for all ...
by Adrian (Softland)
Tue Jan 19, 2010 1:32 pm
Forum: Support & Troubleshooting
Topic: The Portable version does not work - This version of Backup4all can run only from an external drive
Replies: 2
Views: 4281

Re: The Portable version does not work - This version of Backup4all can run only from an external drive

Hi,

You can run the Portable edition of Backup4all only from an administrator account.

If you want to use it from a limited account type, please use Backup4all Portable edition for U3.
by Adrian (Softland)
Tue Jan 19, 2010 1:28 pm
Forum: Support & Troubleshooting
Topic: Vscsrv.exe & user rights
Replies: 4
Views: 5841

Re: Vscsrv.exe & user rights

Hi,

You need to use an administrator account to be able to back up open files.
If you don't use such account, the open files will be skipped.

If you want to disable the option to "backup open files", please open Backup Properties->Advanced.
by Adrian (Softland)
Mon Jan 18, 2010 3:45 pm
Forum: Support & Troubleshooting
Topic: Backup Open Files (VSS) trigger SQL Server 2008 Backup
Replies: 8
Views: 10246

Re: Backup Open Files (VSS) trigger SQL Server 2008 Backup

Hi,

As we can see from the log file, the problem appeared when trying to back up an SQL server.
Please read this article about how to back up the MS SQL Server data:
http://www.backup4all.com/kb/backup-ms- ... a-120.html
by Adrian (Softland)
Fri Jan 15, 2010 2:25 pm
Forum: Support & Troubleshooting
Topic: Backup Open Files (VSS) trigger SQL Server 2008 Backup
Replies: 8
Views: 10246

Re: Backup Open Files (VSS) trigger SQL Server 2008 Backup

Hi,

Please send us the last backup log from View->Job Logs->Last backup log, to support[at]backup4all[dot]com