Search found 1714 matches

by Adrian (Softland)
Fri Jul 30, 2021 12:52 pm
Forum: Support & Troubleshooting
Topic: Backup to Google Team Drive
Replies: 22
Views: 6012

Re: Backup to Google Team Drive

Hi, In Backup settings, the limit is: BackupMaxSpace=105226698752 which is 98 GB The free space detected in destination is: DestFreeSpace=77059577208 which is 71 GB The size of the backup to be executed is: EstimIncr=328945971090 which is 306 GB I saw the limit of 98 GB in job settings. If the limit...
by Adrian (Softland)
Fri Jul 30, 2021 9:18 am
Forum: Support & Troubleshooting
Topic: Backup to Google Team Drive
Replies: 22
Views: 6012

Re: Backup to Google Team Drive

Hi,

Which backup type do you use?
Please open Backup Properties->Type page and if the Smart type is selected, make sure the "Limit backup size to" option is set to 100% or you can put a very high value such as 10 TB.
by Adrian (Softland)
Wed Jul 28, 2021 6:07 am
Forum: Support & Troubleshooting
Topic: simple mirror backup only new and changed data, but delete deleted data
Replies: 6
Views: 1284

Re: simple mirror backup only new and changed data, but delete deleted data

Hi,

The file deletion is part of the backup process.
If there are no files to be backed up, no backup is executed, so no files are deleted (the file deletion part is not executed).
by Adrian (Softland)
Mon Jul 26, 2021 12:39 pm
Forum: Support & Troubleshooting
Topic: Wizard - Choosing sources (How to get it back?)
Replies: 2
Views: 1158

Re: Wizard - Choosing sources (How to get it back?)

Hi Yamaha,

That is how the application was designed. The Wizard can be accessed only when creating the job. The classic source page from Properties uses the old selection mode. I added your request to our Wishlist.
by Adrian (Softland)
Mon Jul 26, 2021 12:33 pm
Forum: Support & Troubleshooting
Topic: simple mirror backup only new and changed data, but delete deleted data
Replies: 6
Views: 1284

Re: simple mirror backup only new and changed data, but delete deleted data

Hi, The second execution did not performed any backup as there were no files and folders to be backed up. Try to create a second file now and run the backup again. Is the first file deleted from destination? Please note there must be at least one new or modified source file, for the backup to run. O...
by Adrian (Softland)
Mon Jul 19, 2021 12:45 pm
Forum: Support & Troubleshooting
Topic: simple mirror backup only new and changed data, but delete deleted data
Replies: 6
Views: 1284

Re: simple mirror backup only new and changed data, but delete deleted data

Hi,

Please open Backup Properties->Type page.
Select the "Remove excluded or deleted files from backup" option and press Save.
When you'll run again the backup, if there are new or modified source files, the deleted source files will be also deleted from destination.
by Adrian (Softland)
Fri Jul 09, 2021 8:29 am
Forum: Support & Troubleshooting
Topic: Backup to Google Team Drive
Replies: 22
Views: 6012

Re: Backup to Google Team Drive

Hi,

We fixed the problem and we sent you the new build.
The official release will be available soon.
by Adrian (Softland)
Fri Jul 09, 2021 7:21 am
Forum: Support & Troubleshooting
Topic: Backup4all version 9 not responding
Replies: 18
Views: 4266

Re: Backup4all version 9 not responding

Hi,

We fixed the freezing problem.
Please download and install the new build 9.1.357 from:
https://download.backup4all.com/downloa ... p-full.exe
by Adrian (Softland)
Wed Jun 30, 2021 12:00 pm
Forum: Support & Troubleshooting
Topic: Password not Setting
Replies: 4
Views: 1351

Re: Password not Setting

@rombackup4all:
Do you have a password set for your Windows user account on that computer?
by Adrian (Softland)
Wed Jun 30, 2021 11:55 am
Forum: Support & Troubleshooting
Topic: Scheluder dont work v9
Replies: 3
Views: 913

Re: Scheluder dont work v9

Hi,

Please make sure the bservice.exe process is not blocked by the antivirus/firewall.
Put it in the exceptions list.