Search found 36 matches

by net_user
Tue May 06, 2014 12:03 pm
Forum: Support & Troubleshooting
Topic: Warning! Build 436 is broken.
Replies: 27
Views: 8608

Re: Warning! Build 436 is broken.

You can see other customer also reports the problem. 1. The stats go below the backup title in the backup job list. Make incremental job with 10k files, make the full first run, then change some of the files so that they are selected by the program to go into the next incremental job. Now run the ne...
by net_user
Tue May 06, 2014 11:45 am
Forum: Support & Troubleshooting
Topic: Bug: If job is canceled, the junk archive is not deleted.
Replies: 9
Views: 2621

Re: Bug: If job is canceled, the junk archive is not deleted.

Sent you the log, while it doesn't show anything helpful as I think. Just try and test it. The junk file remains after a job has been aborted, and the next run seems to use this junk and add files to this junk file without deleting it. This can cause issue.
by net_user
Tue May 06, 2014 11:30 am
Forum: Support & Troubleshooting
Topic: Backup4all configuration backup plugin has issues.
Replies: 2
Views: 1432

Re: Backup4all configuration backup plugin has issues.

Sent you the restore log. Do you test the program on Win-7?
by net_user
Mon May 05, 2014 3:06 pm
Forum: Support & Troubleshooting
Topic: Bug: If job is canceled, the junk archive is not deleted.
Replies: 9
Views: 2621

Bug: If job is canceled, the junk archive is not deleted.

When a job is running, the program creates a .zip file in the output folder. Then if the job is canceled, the program does not delete this .zip file, which may cause conflicts if you repeat the job. The program must delete the junk .zip file is the job is not properly finished.
by net_user
Mon May 05, 2014 2:35 pm
Forum: Support & Troubleshooting
Topic: Warning! Build 436 is broken.
Replies: 27
Views: 8608

Re: Warning! Build 436 is broken.

In the latest build (436) there are incorrect stats shown while examining the files to backup in incremental backup job (this was not a case in build 414). In particular, the number of all the examined files is always shown the same as the number of changed files to backup. This also makes the proce...
by net_user
Mon May 05, 2014 2:00 pm
Forum: Support & Troubleshooting
Topic: Backup4all configuration backup plugin has issues.
Replies: 2
Views: 1432

Backup4all configuration backup plugin has issues.

You can backup the configuration of the program, but when you restore it, it fails. Can you test it. Backup, then uninstall the program, remove its working folders with jobs manually, install back, open the backup with configuration in the installed program and try to restore it.
by net_user
Mon May 05, 2014 1:25 pm
Forum: Support & Troubleshooting
Topic: Warning! Build 436 is broken.
Replies: 27
Views: 8608

Warning! Build 436 is broken.

I suggest to take off this build as it is broken and has many issues.
by net_user
Fri Apr 11, 2014 11:45 am
Forum: Support & Troubleshooting
Topic: Conflicted copy catalog?
Replies: 1
Views: 1396

Conflicted copy catalog?

Hello,

After a backup I found a second catalog in the backup folder with the name postfix "Main conflicted copy [date]". So I have two .bkc catalogs there now. Is that a problem and why happened? Which catalog is used and which one is redundant?
by net_user
Thu Apr 03, 2014 9:29 pm
Forum: Feedback & Wishlist
Topic: Wishlist: make the program remember its position and size on multi-monitor configuration.
Replies: 1
Views: 17236

Wishlist: make the program remember its position and size on multi-monitor configuration.

The program (ver. 5) seems to remember the position and size only being on the main monitor, having issues with this if placed on another screen.
by net_user
Mon Mar 24, 2014 5:16 pm
Forum: Feedback & Wishlist
Topic: Wishlist: multiple destinations for one job.
Replies: 1
Views: 16711

Wishlist: multiple destinations for one job.

Let's say I want to backup the same job to several different destination places (local disk, cloud, ftp). I must create several separate jobs for this purpose at the moment. And if the job has a complex source directory/file selection, it is hard to change the sources for all these jobs each time. N...