Search found 1502 matches

by Support
Wed Nov 16, 2011 9:27 am
Forum: Support & Troubleshooting
Topic: Cannot edit backup source
Replies: 2
Views: 2154

Re: Cannot edit backup source

Hi,

We fixed that problem.
Please download the latest version (4.6.260) from our website.
by Support
Wed Nov 16, 2011 9:26 am
Forum: Feedback & Wishlist
Topic: Searching backups
Replies: 3
Views: 3206

Re: Searching backups

Hi,

No, that feature was not implemented yet.
by Support
Tue Nov 15, 2011 11:08 am
Forum: Support & Troubleshooting
Topic: Network name is no longer available ( ? )
Replies: 1
Views: 2589

Re: Network name is no longer available ( ? )

Hi,

Please open Backup Properties->Compression.
Select the “Always use temporary folder to create zip files” option and press Save.
Run again the backup.
by Support
Mon Nov 14, 2011 3:34 pm
Forum: Support & Troubleshooting
Topic: SFTP 10058 error
Replies: 5
Views: 6913

Re: SFTP 10058 error

Hi,

I'm glad the problem is solved.
by Support
Mon Nov 14, 2011 3:34 pm
Forum: Support & Troubleshooting
Topic: SQL error "SELECT Count(FileVersionId) FROM FileVersions" - disk I/O error, disk I/O error (SQL81)
Replies: 15
Views: 6858

Re: SQL error "SELECT Count(FileVersionId) FROM FileVersions" - disk I/O error, disk I/O error (SQL81)

Hi,

Before running the backup, please run a scandrive for errors and see if you still have the problem.
by Support
Wed Nov 09, 2011 2:23 pm
Forum: Support & Troubleshooting
Topic: "Hanging" sending email
Replies: 14
Views: 5061

Re: "Hanging" sending email

Hi,

Please download the latest version of Backup4all 4.6.260.
Is the log attached to email?
by Support
Wed Nov 09, 2011 8:05 am
Forum: Support & Troubleshooting
Topic: "Hanging" sending email
Replies: 14
Views: 5061

Re: "Hanging" sending email

Hi,

What version of Backup4all do you use and what Windows version?
Is the backup log attached to email?
by Support
Wed Nov 09, 2011 8:03 am
Forum: Support & Troubleshooting
Topic: Main window auto close when starting the application
Replies: 1
Views: 2039

Re: Main window auto close when starting the application

Hi, We cannot reproduce the problem here. We connected to the client computer and it seems the problem appeared only on a single computer, for a specific user. If he uses Backup4all logged on with another account, everything is fine. That seems to be related to some account problems. If using the "S...
by Support
Wed Nov 09, 2011 7:50 am
Forum: Support & Troubleshooting
Topic: Disaster Recovery option ??
Replies: 1
Views: 1609

Re: Disaster Recovery option ??

Hi,

Please note Backup4All was not designed for system backup, so you won't be able to restore the operating system.
You should use Backup4all for data files backup only.