Search found 1529 matches

by Adrian (Softland)
Mon Jan 23, 2012 10:31 am
Forum: Support & Troubleshooting
Topic: Fast mirror not working with network backup
Replies: 1
Views: 1753

Re: Fast mirror not working with network backup

Hi,

It seems the NAS drive reports a different size of date information about those files. That is why Backup4all consider the files are modified and needs to be backed up. Please configure correctly the NAS drive.
by Adrian (Softland)
Fri Jan 20, 2012 10:16 am
Forum: Support & Troubleshooting
Topic: FTP Mirror
Replies: 1
Views: 1658

Re: FTP Mirror

Hi,

If the backup was not performed with Backup4all, the files cannot be recognized. They will be backed up again.
by Adrian (Softland)
Fri Jan 20, 2012 10:12 am
Forum: Support & Troubleshooting
Topic: Existing Mirror
Replies: 3
Views: 1866

Re: Existing Mirror

Hi,

Backup4all cannot do that. It used its own backup catalog, storing information about the backed up files.
That catalog is used to manage the backup, re-create the job or restore the files.
by Adrian (Softland)
Fri Jan 20, 2012 10:11 am
Forum: Support & Troubleshooting
Topic: testing stall
Replies: 1
Views: 1637

Re: testing stall

Hi,

Do you have the latest version of Backup4all 4.6.260?
Please send us to support[at]backup4all[dot]com the following files:
- the last backup log from View->Job Logs->Last backup log.
- the .bkc catalog file from View->Open Folder->Destination folder.
Put both files into a zip archive.
by Adrian (Softland)
Fri Jan 20, 2012 10:09 am
Forum: Support & Troubleshooting
Topic: Backup4All window off screen
Replies: 1
Views: 2032

Re: Backup4All window off screen

Hi,

Please close Backup4all and rename the "Layout.ini" file from: C:\Users\<user name>\AppData\Roaming\Softland\Backup4all Professional 4\
by Adrian (Softland)
Fri Jan 20, 2012 9:54 am
Forum: Feedback & Wishlist
Topic: SQL Backup
Replies: 2
Views: 3243

Re: SQL Backup

Hi,

We are continuously working to improve Backup4all by adding new features.
Here is an article about how to back up MS SQL server data using Backup4all: http://www.backup4all.com/kb/backup-ms- ... a-120.html
by Adrian (Softland)
Tue Jan 17, 2012 9:50 am
Forum: Feedback & Wishlist
Topic: Full backup after a set number of incremental backups
Replies: 9
Views: 5079

Re: Full backup after a set number of incremental backups

Hi, At this moment, you can only use the options to "Automatically make full backup" if all increments exceed a given percent of the full backup size or if all increments exceed a given size. These options are located in Backup Properties->Incremental page. We are already working to implement more f...
by Adrian (Softland)
Thu Jan 12, 2012 12:30 pm
Forum: Support & Troubleshooting
Topic: restoring backup from external harddrive
Replies: 1
Views: 1592

Re: restoring backup from external harddrive

Hi,

On the computer where you installed Backup4all, please open the .bkc catalog file from destination.
The backup job will be recreated in Backup4all. Press Restore and select a location for restore.
by Adrian (Softland)
Thu Jan 12, 2012 12:24 pm
Forum: Support & Troubleshooting
Topic: out of memory
Replies: 4
Views: 2489

Re: out of memory

Hi,

Please open Backup Properties->Advanced.
Uncheck the "Store temporary catalog data in memory" option.
Press Save and run again the backup.
Do you still have the problem?
by Adrian (Softland)
Mon Jan 09, 2012 3:29 pm
Forum: Support & Troubleshooting
Topic: Incremental Backup - What would happen if....
Replies: 4
Views: 2856

Re: Incremental Backup - What would happen if....

Hi,

At this moment we don't have plans to use scaling in the near future.