Search found 1529 matches

by Adrian (Softland)
Wed May 16, 2012 2:49 pm
Forum: Support & Troubleshooting
Topic: restore: numbers+letters password not accepted to restore files from 7zip files
Replies: 2
Views: 2672

Re: restore: numbers+letters password not accepted to restore files from 7zip files

Hi,

I cannot reproduce the problem here.
Please download and install build 4.7.270 and try again.
Do you have the same problem?
by Adrian (Softland)
Wed May 16, 2012 10:30 am
Forum: Support & Troubleshooting
Topic: version 4.5 to 4.7
Replies: 1
Views: 1744

Re: version 4.5 to 4.7

Hi,

The 4.5 version of Backup4all is not for sale anymore as the current version is 4.7.
From where do you plan to buy it? please make sure there is not a fake.
by Adrian (Softland)
Tue May 15, 2012 1:03 pm
Forum: Support & Troubleshooting
Topic: File not getting backuped with .270 was ok with .263!
Replies: 1
Views: 1650

Re: File not getting backuped with .270 was ok with .263!

Hi,

We found the problem and we will fix it.
by Adrian (Softland)
Tue May 15, 2012 12:23 pm
Forum: Support & Troubleshooting
Topic: Problem with Spanish letters and symbols
Replies: 3
Views: 1746

Re: Problem with Spanish letters and symbols

Hi,

We found the problem and we will fix it.
by Adrian (Softland)
Fri May 11, 2012 9:18 am
Forum: Support & Troubleshooting
Topic: Problem with Spanish letters and symbols
Replies: 3
Views: 1746

Re: Problem with Spanish letters and symbols

Hi,

Do you have the latest version of Backup4all? (4.7.270)
If yes, please send us the log file from View->Job Logs->Last backup log to support[at]backup4all[dot]com
by Adrian (Softland)
Thu May 10, 2012 12:42 pm
Forum: Support & Troubleshooting
Topic: BU4A Standard not starting (Crash) after update
Replies: 2
Views: 2011

Re: BU4A Standard not starting (Crash) after update

Hi,

Please send us the bug report to support[at]backup4all[dot]com.
Also please mention the forum post link.
by Adrian (Softland)
Mon May 07, 2012 8:02 am
Forum: Support & Troubleshooting
Topic: skipped files
Replies: 1
Views: 1665

Re: skipped files

Hi,

Please search in the log file for "skipped" word.
by Adrian (Softland)
Thu May 03, 2012 9:43 am
Forum: Support & Troubleshooting
Topic: Backup4All with Korean characters.
Replies: 1
Views: 1260

Re: Backup4All with Korean characters.

Hi,

We found the problem and we will fix it in few days.
by Adrian (Softland)
Wed May 02, 2012 7:53 am
Forum: Support & Troubleshooting
Topic: Registration Failure
Replies: 1
Views: 1814

Re: Registration Failure

Hi,

What version of Backup4all you purchased?
What version of Backup4all you installed now?
by Adrian (Softland)
Fri Apr 27, 2012 11:06 am
Forum: Support & Troubleshooting
Topic: Restoring old backup
Replies: 3
Views: 1826

Re: Restoring old backup

Hi,

We received the file. It seems the catalog is corrupted.