Search found 1548 matches

by Adrian (Softland)
Mon Nov 05, 2012 9:04 am
Forum: Support & Troubleshooting
Topic: Search/find in backups and add sources with drag-drop feature
Replies: 8
Views: 2886

Re: Search/find in backups and add sources with drag-drop feature

Hi,

1. The find file works when you type the file/folder name in Explore View. Typing the name of a file will automatically select that file/folder.
2. Drag and drop works in Backup Properties->Sources page. If you still have problems, please open Backup4all as admin.
by Adrian (Softland)
Mon Nov 05, 2012 8:01 am
Forum: Support & Troubleshooting
Topic: Blu ray in drive " " is not ready
Replies: 3
Views: 1866

Re: Blu ray in drive " " is not ready

Hi,

I'm glad you are fine and the backup problem is now solved.
by Adrian (Softland)
Tue Oct 30, 2012 3:06 am
Forum: Support & Troubleshooting
Topic: Problem with B4A and Windows 8
Replies: 21
Views: 8638

Re: Problem with B4A and Windows 8

Hi,

Can you give me access to your computer using TeamViewer?
Please send me an email to support[at]backup4all[dot]com to discuss when I can connect.
by Adrian (Softland)
Mon Oct 29, 2012 7:02 am
Forum: Support & Troubleshooting
Topic: Problem with B4A and Windows 8
Replies: 21
Views: 8638

Re: Problem with B4A and Windows 8

Hi,

Backup4all works fine under Windows 8 bot 32-bit and 64-bit OS.

1. Do you have the same problem if you uninstall and reinstall Backup4all?
2. What version of Windows did you upgrade to Windows 8? or it was a complete new installation?
by Adrian (Softland)
Mon Oct 29, 2012 6:54 am
Forum: Support & Troubleshooting
Topic: Blu ray in drive " " is not ready
Replies: 3
Views: 1866

Re: Blu ray in drive " " is not ready

Hi,

Please open Backup4all, go to Tools->Options->CD, DVD or Blu-ray.
Select the SPTD burning engine, restart the computer and try again, do you have the same problem?
by Adrian (Softland)
Fri Oct 26, 2012 2:00 am
Forum: Support & Troubleshooting
Topic: Longtime Backup Suddenly Won't Work
Replies: 3
Views: 1903

Re: Longtime Backup Suddenly Won't Work

Hi,

I'm glad the problem is now solved.
by Adrian (Softland)
Thu Oct 25, 2012 6:57 am
Forum: Support & Troubleshooting
Topic: Windows 8 Compatibility
Replies: 1
Views: 1682

Re: Windows 8 Compatibility

Hi,

Yes, Backup4all is fully compatible with Windows 8 both 32-bit and 64-bit editions.
by Adrian (Softland)
Thu Oct 25, 2012 4:51 am
Forum: Support & Troubleshooting
Topic: Backing up a PC on the LAN
Replies: 1
Views: 1605

Re: Backing up a PC on the LAN

Hi, Backup4All was not designed for system backup, so you won't be able to restore the operating system. You should use Backup4all for data files backup only. We do not recommend to use Backup4all in order to backup system files / installed software. We encourage users to use it only for their own w...
by Adrian (Softland)
Wed Oct 24, 2012 2:41 am
Forum: Support & Troubleshooting
Topic: windows 7 - bck4all main menu doesn't appear
Replies: 2
Views: 1985

Re: windows 7 - bck4all main menu doesn't appear

Hi,

Please make sure the backup4all.exe process is closed (in Task Manager).
Go to "C:\Users\<user name>\AppData\Roaming\Softland\Backup4all Professional 4\" and rename the "Layout.ini" file.
by Adrian (Softland)
Tue Oct 23, 2012 4:05 am
Forum: Support & Troubleshooting
Topic: Longtime Backup Suddenly Won't Work
Replies: 3
Views: 1903

Re: Longtime Backup Suddenly Won't Work

Hi,

Please send me the last backup log to support[at]backup4all[dot]com
To find it, go to View->Job Logs->Last backup log.