Search found 1529 matches

by Adrian (Softland)
Tue Oct 23, 2012 4:05 am
Forum: Support & Troubleshooting
Topic: Longtime Backup Suddenly Won't Work
Replies: 3
Views: 1787

Re: Longtime Backup Suddenly Won't Work

Hi,

Please send me the last backup log to support[at]backup4all[dot]com
To find it, go to View->Job Logs->Last backup log.
by Adrian (Softland)
Mon Oct 22, 2012 10:41 am
Forum: Support & Troubleshooting
Topic: cannot send email notifications through Microsoft Online hosted Exchange
Replies: 9
Views: 5702

Re: cannot send email notifications through Microsoft Online hosted Exchange

Hi,

The problem is not with Backup4all, users usually find the problem on their side or we help them to find the problem.
Usually the settings are not correct.

Have you tried sending emails using GMail settings as posted above?
by Adrian (Softland)
Mon Oct 22, 2012 5:40 am
Forum: Support & Troubleshooting
Topic: Windows 7 64bit - gadget is not a showing up
Replies: 4
Views: 2490

Re: Windows 7 64bit - gadget is not a showing up

Hi,

Did you install it when installing Backup4all? There was a checkbox for that.
You can also try to find the gadget in the Backup4all installation folder.
Double click on it.
by Adrian (Softland)
Fri Oct 19, 2012 4:45 am
Forum: Support & Troubleshooting
Topic: Windows 7 64bit - gadget is not a showing up
Replies: 4
Views: 2490

Re: Windows 7 64bit - gadget is not a showing up

Hi,

Please try to right click on your desktop and select Gadgets.
Double click the Backup4all gadget and it should appear on your sidebar.
by Adrian (Softland)
Tue Oct 16, 2012 10:04 am
Forum: Support & Troubleshooting
Topic: Will not do a manual mirror backup of a job
Replies: 3
Views: 2426

Re: Will not do a manual mirror backup of a job

Hi, If you check the option to lock the destination to that external drive, that means you lock the destination to THAT external drive. The serial number of the external drive is stored and Backup4all will automatically recognize it, even if it has a different drive letter. If you use another extern...
by Adrian (Softland)
Mon Oct 15, 2012 12:58 pm
Forum: Support & Troubleshooting
Topic: Will not do a manual mirror backup of a job
Replies: 3
Views: 2426

Re: Will not do a manual mirror backup of a job

Hi,

Please send me the last backup log from View->Job Logs->Last backup log, to support[at]backup4all[dot]com
by Adrian (Softland)
Mon Oct 15, 2012 10:40 am
Forum: Support & Troubleshooting
Topic: Should I be using indepenent splits?
Replies: 1
Views: 1613

Re: Should I be using indepenent splits?

Hi,

Yes, that is correct. In this case you should use the independent splits option.
by Adrian (Softland)
Tue Oct 09, 2012 7:18 am
Forum: Support & Troubleshooting
Topic: How to get weekly Full and daily Differential backups?
Replies: 1
Views: 1804

Re: How to get weekly Full and daily Differential backups?

Hi, Please follow these steps: 1. Create a differential backup job. 2. Go to Backup Properties->Scheduler and add a scheduler to run the backup daily. 3. Add another scheduler to run a Full backup type monthly on the 1st day of the month. 4. Add another scheduler to Clean (select Cleanup action) the...
by Adrian (Softland)
Wed Oct 03, 2012 6:43 am
Forum: Support & Troubleshooting
Topic: New full backup
Replies: 2
Views: 1782

Re: New full backup

Hi, When you change the drive, just open Backup Properties->Advanced In the "Run action before backup" section, select "Clear backup" and "Run only once". Press Save. That will delete the old backups from the catalog and a new full backup will be performed. After that, if you use the Incremental typ...
by Adrian (Softland)
Tue Oct 02, 2012 11:51 am
Forum: Support & Troubleshooting
Topic: Rotating destinations
Replies: 5
Views: 3619

Re: Rotating destinations

Hi,

The old backup versions will be deleted only if there is configured a limit for backup versions.