Search found 1503 matches

by Support
Mon Sep 10, 2012 6:28 am
Forum: Support & Troubleshooting
Topic: could not back up open/in use quickbooks files!
Replies: 3
Views: 2627

Re: could not back up open/in use quickbooks files!

Hi,

Please send me the last backup log from View->Job Logs->Last backup log to support[at]backup4all[dot]com
by Support
Mon Sep 03, 2012 8:16 am
Forum: Support & Troubleshooting
Topic: Catalogue Rebuild
Replies: 1
Views: 1677

Re: Catalogue Rebuild

Hi,

The backup catalog is stored in two places: in the local catalog folder and in destination, near the zip.
The catalog cannot be recreated from the zip file, but being stored in destination near zip should be fine as they will be in the same place.
by Support
Mon Sep 03, 2012 8:13 am
Forum: Support & Troubleshooting
Topic: How to merge backups?
Replies: 5
Views: 2169

Re: How to merge backups?

Hi,

We have a Wishlist on our internal system. That is where I posted it.
You can create a post in the Wishlist section of the forum, if you want.
by Support
Thu Aug 30, 2012 2:15 pm
Forum: Support & Troubleshooting
Topic: merge bkps
Replies: 1
Views: 1753

Re: merge bkps

Hi,

You cannot do the backups as you described.
The full backup cannot be merged with another incremental. There would be a complete mess.
The Incremental backups are based on the Full backup.
by Support
Thu Aug 30, 2012 12:28 pm
Forum: Support & Troubleshooting
Topic: How to merge backups?
Replies: 5
Views: 2169

Re: How to merge backups?

Hi,

That is not possible.
I will put your request on the Wishlist.
by Support
Tue Aug 28, 2012 2:15 pm
Forum: Support & Troubleshooting
Topic: Exclude empty folders
Replies: 3
Views: 1925

Re: Exclude empty folders

Hi,

I already put it in the Wishlist.
by Support
Tue Aug 28, 2012 1:30 pm
Forum: Support & Troubleshooting
Topic: Exclude empty folders
Replies: 3
Views: 1925

Re: Exclude empty folders

Hi,

You cannot avoid backing up empty folders in this case.
by Support
Tue Aug 28, 2012 1:09 pm
Forum: Support & Troubleshooting
Topic: How to merge backups?
Replies: 5
Views: 2169

Re: How to merge backups?

Hi, The full backup type will make a new backup with all backup sources existing at that moment. It does not merge with older backups. If you want to keep existing versions from the previous incremental backups, you should continue creating incrementals but limit the number of stored backups to 3 an...
by Support
Tue Aug 28, 2012 12:05 pm
Forum: Support & Troubleshooting
Topic: Restoring Backup4all itself
Replies: 1
Views: 1537

Re: Restoring Backup4all itself

Hi, 1. You can use the "Backup4all configuration" plugin to back up all Backup4all settings and restore them after that. Here is an article about that: http://www.backup4all.com/kb/how-to-back-up-and-restore-the-backup4all-configurations-235.html 2. You can also recreate the backup jobs by opening t...
by Support
Tue Aug 28, 2012 12:00 pm
Forum: Support & Troubleshooting
Topic: Install hangs checking disk space requirements
Replies: 2
Views: 1896

Re: Install hangs checking disk space requirements

Hi,

I'm glad the problem is solved.