Search found 1529 matches

by Adrian (Softland)
Tue Jun 04, 2019 10:57 am
Forum: Support & Troubleshooting
Topic: Can Backup4all backup/restore Windows partition?
Replies: 1
Views: 809

Re: Can Backup4all backup/restore Windows partition?

Hi,

Backup4all was not designed for system/partition backup.
It was designed for data files backups only.
by Adrian (Softland)
Mon May 20, 2019 10:05 am
Forum: Support & Troubleshooting
Topic: Backup4all burns 46.95gb data into 46.56gb disc.
Replies: 3
Views: 1120

Re: Backup4all burns 46.95gb data into 46.56gb disc.

Hi, The size information in log is about the size we use on the disc, in order not to fill it, but it can increase to the maximum available space. The used space is also calculated to allow the backup catalog on the same disc, if necessarily. I understand you want to back up 6 TB on 120 BD-R dual la...
by Adrian (Softland)
Wed Apr 24, 2019 9:12 am
Forum: Support & Troubleshooting
Topic: Mirror Backup not deleting excluded files
Replies: 3
Views: 2300

Re: Mirror Backup not deleting excluded files

@BackItUpSafely

Please send us the same files to support[at]backup4all[dot]com in order to analyze this situation
- the last backup log
- the backup catalog (.bkc file) from the backup destination
by Adrian (Softland)
Fri Apr 19, 2019 10:43 am
Forum: Support & Troubleshooting
Topic: Use Amazon S3 as a backup source
Replies: 2
Views: 824

Re: Use Amazon S3 as a backup source

Hi,

You cannot have the backup source on Amazon S3.
by Adrian (Softland)
Mon Apr 15, 2019 9:09 am
Forum: Support & Troubleshooting
Topic: Scheduled backup aborting with "User pressed cancel"
Replies: 1
Views: 773

Re: Scheduled backup aborting with "User pressed cancel"

Hi,

Please send us the last backup log for that job to support[at]backup4all[dot]com
by Adrian (Softland)
Mon Mar 25, 2019 10:57 am
Forum: Support & Troubleshooting
Topic: How do i rename a backup job?
Replies: 2
Views: 849

Re: How do i rename a backup job?

Hi,

You need to edit the Name field in Backup Properties->General page, then press Save.
Is the backup name changed in Backup4all?
If not, do you get any error message?
by Adrian (Softland)
Tue Mar 19, 2019 1:51 pm
Forum: Support & Troubleshooting
Topic: migrating settings
Replies: 2
Views: 815

Re: migrating settings

Hi,

Please read this article about how to backup and restore the Backup4all configurations:
https://www.backup4all.com/how-to-back- ... ns-kb.html
by Adrian (Softland)
Mon Mar 11, 2019 8:54 am
Forum: Support & Troubleshooting
Topic: High CPU use
Replies: 3
Views: 942

Re: High CPU use

Hi,

Please open Backup4all, go to File->Options->Startup and updates.
Uncheck the "Show tray icon" and press OK.
That will not affect the functionality of the backups (even if scheduled).
by Adrian (Softland)
Tue Mar 05, 2019 1:01 pm
Forum: Support & Troubleshooting
Topic: Cannot backup files in inetsrv\config
Replies: 1
Views: 743

Re: Cannot backup files in inetsrv\config

Hi,

That is a Windows protected folder, with special permissions.
I created a ticket so Backup4all could display and back up that folder.
by Adrian (Softland)
Fri Mar 01, 2019 1:59 pm
Forum: Support & Troubleshooting
Topic: Same Backup 2 different Destination?
Replies: 1
Views: 702

Re: Same Backup 2 different Destination?

Hi,

In Backup4all you cannot have more than one destination for a backup job.
If you want to back up to multiple destinations, we recommend you this article: https://www.backup4all.com/how-to-back- ... ns-kb.html