Search found 1590 matches

by Adrian (Softland)
Thu Mar 06, 2014 9:54 am
Forum: Tutorials & Documentation
Topic: User Manual
Replies: 3
Views: 11019

Re: User Manual

Hi,

The new link for User Manual of Backup4all 5 is:
http://www.backup4all.com/download/pdf/ ... Manual.pdf
by Adrian (Softland)
Tue Feb 25, 2014 12:22 pm
Forum: Support & Troubleshooting
Topic: IPC Server
Replies: 23
Views: 13937

Re: IPC Server

Hi,

That problem was not fixed yet. I can tell you the backup process continues in background even if the IPC server message appears, only the interface does not reflect the backup progress anymore.
by Adrian (Softland)
Tue Feb 25, 2014 12:20 pm
Forum: Support & Troubleshooting
Topic: Warning: Cannot open file: The system cannot find the file specified Merge failed!
Replies: 13
Views: 11192

Re: Warning: Cannot open file: The system cannot find the file specified Merge failed!

Hi, I understand that you use a different (smaller) drive to continue the backups (different than the other where the previous versions are). If all the backups are on the same drive, that is different. I gave you the suggestion in order to keep in catalog all file versions until the backups will be...
by Adrian (Softland)
Fri Feb 21, 2014 1:15 pm
Forum: Support & Troubleshooting
Topic: Warning: Cannot open file: The system cannot find the file specified Merge failed!
Replies: 13
Views: 11192

Re: Warning: Cannot open file: The system cannot find the file specified Merge failed!

Hi,

You need to open Backup Properties->Type and disable the limitation option. Press Save.
by Adrian (Softland)
Fri Feb 21, 2014 12:11 pm
Forum: Support & Troubleshooting
Topic: How to use Backup4All to move mail to new PC
Replies: 10
Views: 4562

Re: How to use Backup4All to move mail to new PC

Hi,

Was the same version of Outlook?
by Adrian (Softland)
Fri Feb 21, 2014 12:09 pm
Forum: Support & Troubleshooting
Topic: Decompression Error
Replies: 1
Views: 2526

Re: Decompression Error

Hi,

You said the backup was executed successfully with errors. That is not correct: or it was successful or it was with errors. Send me the last backup log to see what the problem is.
by Adrian (Softland)
Fri Feb 21, 2014 12:04 pm
Forum: Support & Troubleshooting
Topic: Backup4All change the folders letter case
Replies: 15
Views: 5227

Re: Backup4All change the folders letter case

Hi,

Please note Backup4all is not case sensitive. If you have two files/folders "test" and "Test", the first processed file name will be used in both cases.
by Adrian (Softland)
Tue Feb 18, 2014 7:56 am
Forum: Support & Troubleshooting
Topic: Invalid Starburn.dll version
Replies: 1
Views: 1776

Re: Invalid Starburn.dll version

Hi,

We don't have such problems here.
Please send me the complete backup log to support[at]backup4all[dot]com.
by Adrian (Softland)
Thu Feb 13, 2014 2:53 pm
Forum: Support & Troubleshooting
Topic: v5 "losing" configuration information
Replies: 1
Views: 1469

Re: v5 "losing" configuration information

Hi,

What version of Backup4all do you use?
We fixed that problem in one of the latest releases.
by Adrian (Softland)
Thu Feb 13, 2014 2:21 pm
Forum: Support & Troubleshooting
Topic: How to use Backup4All to move mail to new PC
Replies: 10
Views: 4562

Re: How to use Backup4All to move mail to new PC

Hi,

The plugin also includes the registry keys needed for Microsoft Outlook.
For restore, you just need to install Outlook without configuring the profiles. Run the restore using Backup4all. The profiles will be recreated.