Search found 1548 matches

by Adrian (Softland)
Tue Feb 25, 2014 12:20 pm
Forum: Support & Troubleshooting
Topic: Warning: Cannot open file: The system cannot find the file specified Merge failed!
Replies: 13
Views: 5756

Re: Warning: Cannot open file: The system cannot find the file specified Merge failed!

Hi, I understand that you use a different (smaller) drive to continue the backups (different than the other where the previous versions are). If all the backups are on the same drive, that is different. I gave you the suggestion in order to keep in catalog all file versions until the backups will be...
by Adrian (Softland)
Fri Feb 21, 2014 1:15 pm
Forum: Support & Troubleshooting
Topic: Warning: Cannot open file: The system cannot find the file specified Merge failed!
Replies: 13
Views: 5756

Re: Warning: Cannot open file: The system cannot find the file specified Merge failed!

Hi,

You need to open Backup Properties->Type and disable the limitation option. Press Save.
by Adrian (Softland)
Fri Feb 21, 2014 12:11 pm
Forum: Support & Troubleshooting
Topic: How to use Backup4All to move mail to new PC
Replies: 10
Views: 4353

Re: How to use Backup4All to move mail to new PC

Hi,

Was the same version of Outlook?
by Adrian (Softland)
Fri Feb 21, 2014 12:09 pm
Forum: Support & Troubleshooting
Topic: Decompression Error
Replies: 1
Views: 2441

Re: Decompression Error

Hi,

You said the backup was executed successfully with errors. That is not correct: or it was successful or it was with errors. Send me the last backup log to see what the problem is.
by Adrian (Softland)
Fri Feb 21, 2014 12:04 pm
Forum: Support & Troubleshooting
Topic: Backup4All change the folders letter case
Replies: 15
Views: 5015

Re: Backup4All change the folders letter case

Hi,

Please note Backup4all is not case sensitive. If you have two files/folders "test" and "Test", the first processed file name will be used in both cases.
by Adrian (Softland)
Tue Feb 18, 2014 7:56 am
Forum: Support & Troubleshooting
Topic: Invalid Starburn.dll version
Replies: 1
Views: 1698

Re: Invalid Starburn.dll version

Hi,

We don't have such problems here.
Please send me the complete backup log to support[at]backup4all[dot]com.
by Adrian (Softland)
Thu Feb 13, 2014 2:53 pm
Forum: Support & Troubleshooting
Topic: v5 "losing" configuration information
Replies: 1
Views: 1387

Re: v5 "losing" configuration information

Hi,

What version of Backup4all do you use?
We fixed that problem in one of the latest releases.
by Adrian (Softland)
Thu Feb 13, 2014 2:21 pm
Forum: Support & Troubleshooting
Topic: How to use Backup4All to move mail to new PC
Replies: 10
Views: 4353

Re: How to use Backup4All to move mail to new PC

Hi,

The plugin also includes the registry keys needed for Microsoft Outlook.
For restore, you just need to install Outlook without configuring the profiles. Run the restore using Backup4all. The profiles will be recreated.
by Adrian (Softland)
Thu Feb 13, 2014 1:53 pm
Forum: Support & Troubleshooting
Topic: Mirror to different target folder structure
Replies: 5
Views: 2946

Re: Mirror to different target folder structure

Hi,

If you want only the content of that folder to be backed up, you need to select in backup sources only that content, without the parent folder.
by Adrian (Softland)
Thu Feb 13, 2014 8:11 am
Forum: Support & Troubleshooting
Topic: Upgrade to 5.0
Replies: 1
Views: 1830

Re: Upgrade to 5.0

Hi, Backup4all ver. 5 is a major upgrade and is a PAID upgrade. You can see the upgrade price for your version here: http://upgrade.backup4all.com Just copy-paste the registration key from Help->About Backup4all and follow the steps. You will receive a new key and you will have to uninstall version ...