Search found 1529 matches

by Adrian (Softland)
Wed Mar 18, 2015 9:41 am
Forum: Support & Troubleshooting
Topic: File Not found
Replies: 15
Views: 4794

Re: File Not found

Hi,

How fast is the transfer speed if you copy the files using File Explorer from Windows with the mapped drive of Netdrive2?
by Adrian (Softland)
Wed Mar 18, 2015 9:34 am
Forum: Support & Troubleshooting
Topic: BTray Hanging up Shutdown
Replies: 4
Views: 2152

Re: BTray Hanging up Shutdown

Hi,

I created a ticket for our developers to find the btray problem and fix it.
by Adrian (Softland)
Mon Mar 16, 2015 2:21 pm
Forum: Support & Troubleshooting
Topic: BTray Hanging up Shutdown
Replies: 4
Views: 2152

Re: BTray Hanging up Shutdown

Hi,

Do you have the latest version of Backup4all 5.3.723?
If not, please install it.
If you want to disable the tray icon, please open Backup4all and go to File->Options->Startup.
Uncheck the "Show tray icon" and press OK.
by Adrian (Softland)
Mon Mar 16, 2015 2:19 pm
Forum: Support & Troubleshooting
Topic: File Not found
Replies: 15
Views: 4794

Re: File Not found

Hi,

Log file cannot be accessed on the link you provided.
Please run an independent test after backup, by pressing the Test (F9) button.
Let us know the results.
by Adrian (Softland)
Wed Mar 11, 2015 11:57 am
Forum: Support & Troubleshooting
Topic: backup large NAS
Replies: 2
Views: 1720

Re: backup large NAS

Hi,

Backup4all creates a zip only for the first disc and after it is burn, the second zip will be created.
by Adrian (Softland)
Wed Mar 11, 2015 10:27 am
Forum: Support & Troubleshooting
Topic: backups to the cloud
Replies: 3
Views: 1918

Re: backups to the cloud

Hi,

Can you connect to Amazon using another Amazon S3 browser?
Did you check the password from Backup4all?
by Adrian (Softland)
Wed Mar 04, 2015 9:24 am
Forum: Support & Troubleshooting
Topic: Move Backup4all to a new computer
Replies: 1
Views: 4331

Re: Move Backup4all to a new computer

For Backup4all 5, please follow these steps: 1. Install Backup4all as trial on the new computer. 2. Open the .bkc catalog files from the backup destination. The backup jobs will be recreated in Backup4all. 3. On the old computer, go to File->Help and deactivate Backup4all. 4. Uninstall Backup4all fr...
by Adrian (Softland)
Fri Feb 27, 2015 1:41 pm
Forum: Support & Troubleshooting
Topic: backups to the cloud
Replies: 3
Views: 1918

Re: backups to the cloud

Hi,

Please tell us the name of the backup you wanted to create.
Can you create the same bucket name using another Amazon S3 browser?
by Adrian (Softland)
Thu Feb 26, 2015 1:50 pm
Forum: Support & Troubleshooting
Topic: Backup on shutdown
Replies: 5
Views: 2304

Re: Backup on shutdown

Hi,

We tested here using the latest release of Backup4all 5.3.704 and the backup at system shutdown is executed even from a limited account, followed by the computer shutdown.
by Adrian (Softland)
Tue Feb 24, 2015 9:00 am
Forum: Feedback & Wishlist
Topic: Shutdown scheduler - extra option - wishlist
Replies: 2
Views: 17579

Re: Shutdown scheduler - extra option - wishlist

Hi,

We put your request in our Wishlist and it will be implemented in one of the future releases.