Search found 1503 matches

by Support
Wed Mar 04, 2015 9:24 am
Forum: Support & Troubleshooting
Topic: Move Backup4all to a new computer
Replies: 1
Views: 4240

Re: Move Backup4all to a new computer

For Backup4all 5, please follow these steps: 1. Install Backup4all as trial on the new computer. 2. Open the .bkc catalog files from the backup destination. The backup jobs will be recreated in Backup4all. 3. On the old computer, go to File->Help and deactivate Backup4all. 4. Uninstall Backup4all fr...
by Support
Fri Feb 27, 2015 1:41 pm
Forum: Support & Troubleshooting
Topic: backups to the cloud
Replies: 3
Views: 1847

Re: backups to the cloud

Hi,

Please tell us the name of the backup you wanted to create.
Can you create the same bucket name using another Amazon S3 browser?
by Support
Thu Feb 26, 2015 1:50 pm
Forum: Support & Troubleshooting
Topic: Backup on shutdown
Replies: 5
Views: 2191

Re: Backup on shutdown

Hi,

We tested here using the latest release of Backup4all 5.3.704 and the backup at system shutdown is executed even from a limited account, followed by the computer shutdown.
by Support
Tue Feb 24, 2015 9:00 am
Forum: Feedback & Wishlist
Topic: Shutdown scheduler - extra option - wishlist
Replies: 2
Views: 17479

Re: Shutdown scheduler - extra option - wishlist

Hi,

We put your request in our Wishlist and it will be implemented in one of the future releases.
by Support
Wed Feb 11, 2015 12:48 pm
Forum: Support & Troubleshooting
Topic: Backup on shutdown
Replies: 5
Views: 2191

Re: Backup on shutdown

Hi,

We made some changes in the latest release which also correct some bugs for backup at shutdown.
Please install version 5.3.704 of Backup4all.

If the limited used can shutdown the computer, Backup4all should run at shutdown.
by Support
Tue Feb 10, 2015 1:10 pm
Forum: Support & Troubleshooting
Topic: IPC Server
Replies: 23
Views: 12403

Re: IPC Server

Hi,

We fixed the problem from 5.2.685. Please download the latest version of Backup4all 5.3.704 from our website.
by Support
Tue Feb 10, 2015 1:08 pm
Forum: Support & Troubleshooting
Topic: "Run in Background" Help
Replies: 1
Views: 1432

Re: "Run in Background" Help

Hi,

Please open Backup Properties->Scheduler->General page.
Under "Execute" section, select "Show main application" option and press Save.
by Support
Wed Jan 21, 2015 1:12 pm
Forum: Support & Troubleshooting
Topic: How to manage backup groups
Replies: 2
Views: 1448

Re: How to manage backup groups

Hi,

In version 5 of Backup4all we use tags instead of groups. They replaced the backup groups having multiple ways to be used.
To create a tag, right click on the left side column and select New tag.
by Support
Tue Jan 20, 2015 10:41 am
Forum: Support & Troubleshooting
Topic: Stop UI starting for Scheduled Jobs?
Replies: 1
Views: 1465

Re: Stop UI starting for Scheduled Jobs?

Hi,

Please uncheck the "Show main application" option from Backup Properties->Scheduler->Edit.
by Support
Wed Jan 07, 2015 2:40 pm
Forum: Support & Troubleshooting
Topic: Practical usage advice?
Replies: 1
Views: 1416

Re: Practical usage advice?

Hi, 1. The 85% represents the percent used for backup, from the destination capacity. It should allow multiple backups to fit in that space. 2. The Differential backup type will always refer to the last full backup. 3. You can make the first full backup locally to an external drive then move it to t...