Search found 1550 matches

by Adrian (Softland)
Tue Nov 10, 2015 1:15 pm
Forum: Support & Troubleshooting
Topic: USN journal used or not ?
Replies: 1
Views: 2009

Re: USN journal used or not ?

Hi,

Please send us the .bkc catalog file from the backup destination and the last backup log for that job to support[at]backup4all[dot]com
by Adrian (Softland)
Wed Oct 28, 2015 11:41 am
Forum: Support & Troubleshooting
Topic: The requested operation requires elevation
Replies: 3
Views: 2433

Re: The requested operation requires elevation

Hi,

Please send us the last backup log to support[at]backup4all[dot]com
by Adrian (Softland)
Mon Oct 26, 2015 1:57 pm
Forum: Support & Troubleshooting
Topic: Warning: File not Found
Replies: 1
Views: 1604

Re: Warning: File not Found

Hi,

Please send us the complete backup log to support[at]backup4all[dot]com
by Adrian (Softland)
Mon Oct 26, 2015 1:52 pm
Forum: Support & Troubleshooting
Topic: The requested operation requires elevation
Replies: 3
Views: 2433

Re: The requested operation requires elevation

Hi,

We fixed that problem.
Please download the latest version of Backup4all 5.5.839 from our website.
by Adrian (Softland)
Wed Oct 21, 2015 6:29 am
Forum: Support & Troubleshooting
Topic: Scheduled Jobs missing after Upgrade to v5
Replies: 2
Views: 1971

Re: Scheduled Jobs missing after Upgrade to v5

Hi,

Do they run?
Please send us one of those tasks by email to support[at]backup4all[dot]com
Did you get any errors during the import?
by Adrian (Softland)
Mon Oct 12, 2015 8:34 am
Forum: Support & Troubleshooting
Topic: Save last n days of backup
Replies: 1
Views: 1773

Re: Save last n days of backup

Hi, You need to use a single backup job of Incremental type. In Backup Properties->Advanced, uncheck the "Use local catalogs" option. This way, the catalog from the currently connected external drive will be used. You will have 2 separate backups on each drive, so the old versions can be deleted whe...
by Adrian (Softland)
Mon Oct 12, 2015 8:29 am
Forum: Support & Troubleshooting
Topic: File Not found
Replies: 15
Views: 5185

Re: File Not found

Hi,

I cannot tell you when that will be fixed.
by Adrian (Softland)
Mon Oct 05, 2015 9:37 am
Forum: Support & Troubleshooting
Topic: File Not found
Replies: 15
Views: 5185

Re: File Not found

Hi,

That is not fixed yet.
by Adrian (Softland)
Thu Oct 01, 2015 9:12 am
Forum: Support & Troubleshooting
Topic: Prevent concurrent backup same destination
Replies: 2
Views: 1803

Re: Prevent concurrent backup same destination

Hi,

Yes, you can do that.
Please put all 3 jobs in a backup tag and schedule that tag. The jobs inside the tag will be executed one after the other.
by Adrian (Softland)
Tue Sep 22, 2015 8:40 am
Forum: Support & Troubleshooting
Topic: Keys
Replies: 1
Views: 1641

Re: Keys

Hi,

Yes, you can do that. Please use the same key on that computer.