Search found 1517 matches

by Adrian
Fri Sep 04, 2015 12:24 pm
Forum: Feedback & Wishlist
Topic: Wishlist: Edit multiple jobs in one steps
Replies: 1
Views: 16965

Re: Wishlist: Edit multiple jobs in one steps

Hi,

We put your request on the Wishlist.
by Adrian
Thu Sep 03, 2015 2:05 pm
Forum: Support & Troubleshooting
Topic: Scheduled jobs disappear after changing user
Replies: 3
Views: 1871

Re: Scheduled jobs disappear after changing user

Hi,

If the user is not an administrator, you can see in Backup4all only the scheduled tasks for the currently logged on user. This is because of the permissions in Windows, it's not a restriction from Backup4all.
The scheduled tasks exists in Control Panel and will run as created, under another user.
by Adrian
Mon Aug 24, 2015 9:30 am
Forum: Support & Troubleshooting
Topic: Backup open files ONLY.
Replies: 2
Views: 1652

Re: Backup open files ONLY.

Hi,

There isn't such a filter.
You can use the "Date and time modified" filter option to include in backup only files modified today or yesterday or another time.
by Adrian
Tue Aug 18, 2015 9:37 am
Forum: Feedback & Wishlist
Topic: No jobs scheduled warning
Replies: 1
Views: 16842

Re: No jobs scheduled warning

Hi,

A job is scheduled if it has a scheduled task associated/created for it.
If there is no scheduled task (it could be manually deleted from Control Panel) the job appears as not scheduled. There could be the user choice to delete those tasks.
by Adrian
Thu Aug 13, 2015 1:29 pm
Forum: Support & Troubleshooting
Topic: Full destination disk no loger triggers an error
Replies: 1
Views: 1897

Re: Full destination disk no loger triggers an error

Hi,

Were there other source drives?
Please send us the complete backup log to see the exact situation.
Please send it to support[at]backup4all[dot]com
by Adrian
Thu Aug 13, 2015 12:38 pm
Forum: Support & Troubleshooting
Topic: Warning: DeleteInvalidBackups failed.
Replies: 3
Views: 2204

Re: Warning: DeleteInvalidBackups failed.

Hi,

No, let us know if the problem appears again.
by Adrian
Tue Aug 11, 2015 12:34 pm
Forum: Support & Troubleshooting
Topic: Warning: DeleteInvalidBackups failed.
Replies: 3
Views: 2204

Re: Warning: DeleteInvalidBackups failed.

Hi,

Please send us the .bkc catalog file to support[at]backup4all[dot]com to see if it can be fixed.
by Adrian
Thu Jul 16, 2015 12:44 pm
Forum: Support & Troubleshooting
Topic: Problem with splitting zip files with strong encryption
Replies: 3
Views: 1908

Re: Problem with splitting zip files with strong encryption

Hi,

Yes, there should be a partial log.
by Adrian
Thu Jul 09, 2015 8:23 am
Forum: Support & Troubleshooting
Topic: Problem with splitting zip files with strong encryption
Replies: 3
Views: 1908

Re: Problem with splitting zip files with strong encryption

Hi,

Please send us the last backup log to support[at]backup4all[dot]com to see exactly what the problem is.
by Adrian
Tue Jul 07, 2015 9:09 am
Forum: Support & Troubleshooting
Topic: initiate manual update
Replies: 2
Views: 2056

Re: initiate manual update

Hi,

Please go to File->Help
On that page you will see the "Check for updates" button.