Search found 1517 matches

by Adrian
Mon Oct 26, 2015 1:52 pm
Forum: Support & Troubleshooting
Topic: The requested operation requires elevation
Replies: 3
Views: 2258

Re: The requested operation requires elevation

Hi,

We fixed that problem.
Please download the latest version of Backup4all 5.5.839 from our website.
by Adrian
Wed Oct 21, 2015 6:29 am
Forum: Support & Troubleshooting
Topic: Scheduled Jobs missing after Upgrade to v5
Replies: 2
Views: 1803

Re: Scheduled Jobs missing after Upgrade to v5

Hi,

Do they run?
Please send us one of those tasks by email to support[at]backup4all[dot]com
Did you get any errors during the import?
by Adrian
Mon Oct 12, 2015 8:34 am
Forum: Support & Troubleshooting
Topic: Save last n days of backup
Replies: 1
Views: 1625

Re: Save last n days of backup

Hi, You need to use a single backup job of Incremental type. In Backup Properties->Advanced, uncheck the "Use local catalogs" option. This way, the catalog from the currently connected external drive will be used. You will have 2 separate backups on each drive, so the old versions can be deleted whe...
by Adrian
Mon Oct 12, 2015 8:29 am
Forum: Support & Troubleshooting
Topic: File Not found
Replies: 15
Views: 4667

Re: File Not found

Hi,

I cannot tell you when that will be fixed.
by Adrian
Mon Oct 05, 2015 9:37 am
Forum: Support & Troubleshooting
Topic: File Not found
Replies: 15
Views: 4667

Re: File Not found

Hi,

That is not fixed yet.
by Adrian
Thu Oct 01, 2015 9:12 am
Forum: Support & Troubleshooting
Topic: Prevent concurrent backup same destination
Replies: 2
Views: 1658

Re: Prevent concurrent backup same destination

Hi,

Yes, you can do that.
Please put all 3 jobs in a backup tag and schedule that tag. The jobs inside the tag will be executed one after the other.
by Adrian
Tue Sep 22, 2015 8:40 am
Forum: Support & Troubleshooting
Topic: Keys
Replies: 1
Views: 1508

Re: Keys

Hi,

Yes, you can do that. Please use the same key on that computer.
by Adrian
Thu Sep 17, 2015 1:04 pm
Forum: Support & Troubleshooting
Topic: Retention/deletion settings?
Replies: 1
Views: 1506

Re: Retention/deletion settings?

Hi, 1. Backup4all performs block level backups for Full, Differential and Incremental types in the way you described. 2. You cannot do that with Backup4all. 3. When parsing the files, Windows is giving both paths for a deduplicated file. So only Windows knows it is deduplicated. Moving the source fi...
by Adrian
Tue Sep 08, 2015 1:12 pm
Forum: Support & Troubleshooting
Topic: Incremental Backup
Replies: 1
Views: 2062

Re: Incremental Backup

Hi, It seems you use the Differential backup type (Typ: Differenziell) That means Backup4all will copy every time all new and modified files since the last Full backup (not since the last differential backup). That will include files which were not modified recently, but since the last Full backup. ...
by Adrian
Tue Sep 08, 2015 12:31 pm
Forum: Support & Troubleshooting
Topic: Scheduled jobs disappear after changing user
Replies: 3
Views: 1871

Re: Scheduled jobs disappear after changing user

Hi,

Please use a local administrator account and see if you can see those tasks.
If you want to use a specific account, make sure it has assigned the necessarily permissions from Windows to view those tasks.
It is not a permission restriction from Backup4all but from Windows.